DorkCoffeez

DorkCoffeez

Joined Member # 2442671
72 Posts 2,776 Replies 1,531 Reputation

Can you email us a save game just before the crash point to support@stardock.com please? We would love to try this out. Thanks very much for your imput.

6 Replies 2,736 Views

A reply was sent to to your first post. Please send us a reply at your earliest convience. If you have not recived it please check your spam filter. We look forward to helping you.

2 Replies 1,251 Views

Beingben - If you like you can PM me the problems you are having but it is always recomended to email support@stardock.com. Also just to have something to try out please make sure that you are on current video drivers. Also have you updated to the latest updates for XP or Vista?

5 Replies 799 Views

I won't tell you what I do but with Vasari quanity sems to go a very long way over quality. Swarm the same target and focus fire your victory.

16 Replies 8,029 Views

As I understand it the weather gadget in DX works very much like the Docklet. The newest updates to Object Dock will simply put them more in synch. There are multiple updates and fixes due for Obejct Dock just no major time line to get them to come out. As soon as it is available we will be sure to scream it out loud and clear. I know I will.

27 Replies 38,802 Views

If you sent in replies to the ticket each responce resets the ticket time. It would keep going to the back of the line. If you like you can just post the ticket number and I will handle it through our system right away. That would likely be best case so that you don't get dual responces. I look forward to helping you.

340 Replies 268,196 Views

If you have not recived an auto reply from our severs then we might not have recived the email. However we are not the department to ask. Please send this question to sales@stardock.com as they will be the ones whom can help you. Or you can call them via the contact information on the contact page of Stardock.com.

2 Replies 18,951 Views

No no do NOT post personal or even simple account information in the forums. Kyro was suggesting you send the information to support@stardock.com so we can merge them for you. He was not suggesting you post them here. If you like you can also PM me the account information and I will take it from there. Please let me know if you have further questions.

340 Replies 268,196 Views

Dot45 it depends on what Ultimate you are talking about. If you are talking about Vista Ultimate there is a program that will run video files built in but it isn't Stardock's Deskscapes. The Dream files that Deskscapes uses are ment to be run by Deskscapes. Now if you have Object Desktop Ultimate then Deskscapes is part of your purchase and through Impuse or Stardock Central you can access the 2.0 version. However if you do not have the regular purchase or Object desktop then the link pro

61 Replies 104,803 Views

Could be a settings or XML issue. Try clicking on the "?" help button in the top right, then hit XML public, then delete all the files in that folder, restart Impulse. If that dose not work try a simple uninstall/reinstall of Impulse.

27 Replies 38,802 Views

Since you had the problem before take the time to right click on the dock, settings, themes, then hit save theme as. Just in case you ever go through this again you won't have to rebuild again. Should you have this problem again through support would love to hear about it. You can contact us here, but it is always reliable to contact us at support@stardock.com.

4 Replies 2,470 Views

We invite you to direct your complaints of our products. We have a channel made for it in fact. Please send your email reply to gripeline@stardock.com. This is an actual complain and concern line.

54 Replies 158,078 Views

You wil also find that Deskscapes is better prepared for SP1 for Vista. There is also another update in the works for this software. No set date yet but it should not be a long wait.

61 Replies 104,803 Views

Tried it with three acccounts just now and updated my own personal image. Should be good to go now! If you have further troubles please be sure to try clearing the cookies from your internet browser.

16 Replies 4,696 Views

Can you send a dxdiag? I can't seem to replicate this issue. Press and hold the Windows key, press R and type the following into the Run dialog: dxdiag Once everything loads, please click the "Save all information" button and attach the output file in a return email to support@stardock.com. Please referance this post when you do. Thanks!

13 Replies 7,160 Views

Here is the online guide to do a manual activation. If you get stuck or you don't get a responce from activate@stardock.com forward the message provided by Stardock Central to support@stardock.com <a href="https://www.stardock.helpserve.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=447&ratingconfirm=1" target="_b

20 Replies 14,004 Views

Ok now that you have IP out try a uninstall/reinstall with a fresh download of Logon. Be sure to restart after the uninstall and the reinstall to clear your cache. If it works try then installing IP and restarting again before you run IP. Let me know how that works.

13 Replies 7,160 Views

Rokatesh I don't have a ticket from your account email address. Was it under another? If not then support just never got it. You can PM me the concern you have it you need to list account info there. I will help you as best I can.

4 Replies 7,346 Views

Responce time is up to 48hrs soceur. However I checked and you recieved a responce in less than 10 so if you don't have anything please check your spam filter. If you still can't find it let me know and I will forward the responce to you here.

129 Replies 68,581 Views