I can say I have never seen that message. If Bichurs suggestion did not work please also try installing the software through Impulse impulsedriven.com/about.asp If you want to be very careful uninstall WB6, restart, redownload/reinstall, restart again before using the software. We will look for your ticket as quickly as possible.
As of right now most additional external commands are working. For instance I have a programmable speed pad that now functions on the seconday machine. You should be able to use mutliple buttons on your mouse and keybaord external features. This is under the latest updates of course.
Just in case I didn't already say this in the thread I did post this along with several other user requests for the 2.0 update. That isn't a promise of course just saying that the info has been passed along and figuring out what is possible and isn't is up to them. We are always looking for more ideas so keep them rolling!
If you are getting the invalid serial number we will need you to email us at support@stardock.com. If you might have purchased a used copy of the software please know that according to the ULA of the game it was illegal for the seller to actually sell the game used. However if you belive you have purchased a new title we will evaluate each situation and do as best for you as we can. No matter what with out copy right protection you can always install and play the game while you w
Please send me the info you sent in via PM in these forums. I will send back your account info through there. If you still have troubles with activation after that send any codes you generate through to support@stardock.com.
Can you PM what accout you have the Plus version purchaed under? I can't find anything under your listed account with this name. I would be happy to help you out with this.
You certainly can't barter with them if that is what you mean. There are guidelines as to what, if any, discounts can apply. What I am suggesting is that you can buy what you want and if sales tells you that no discount is possible then you could return some of the purchases so there would be no loss to you. Not the best suggestion but it will only cost you time and effort instead of money. This is Memorial day. Our celebration and remembrance of when the
Well I am here. Unfortunately I don't do you much good since I am not sales. What you are wondering at isn't totally uncommon but there isn't anything I know of. However there is a 90day return policy. You could buy them now and negotiate with sales on Tues if you liked. That way you could get your money back if you need to. Just a thought.
How about if you right click update or double click the software button? If that dosen't do the trick try clearing the XML folder by clicking on the "?" help button > XML Public > delete all the files in the folder that pops up > restart Impulse.
Look to Impulse for the match making tools in the future. While I can't devulge details you should be really happy with the results. For more info on Impulse .
The update went up last night for version 4.00.165 that has the correction for the .exe file. We have tested it and it looks like we squashed the bug well. Please let us know here or at support@stardock.com if you have further troubles with it at all. If you want you can uninstall, restart, reinstall, restart again before running if you would like to be ultra thorough. It never hurts but it is likely unnecessary. [quote]they seem to be getting lost among all of the other problem
If you were one of the people that experianced the Icon Packager activation issue please update your software to the 4.00.165 from the 4.00.163. It contains the fix for the .exe that was needed. If you should have further troubles please let us know here or at support@stardock.com.
J. Aroche is correct. XP is the previous version of the software. The XP files are forwards compatible but the FX are not backwards compatible. On a side note we had someone in support today with this same sort of trouble. Once we had him try another browser, right click save as... then drop it on his desktop he was able to simply copy and paste the files right into the CursorFX directory. I'm still not sure why using the quick means of opening it throug
I assume you are talking about Object Dock Plus. If that is the case then the start menu pops up in relative position to where the docklet is. So if you have a long dock and you put the docklet near the bottom of the dock/screen the start menu will appear lower. If you don't have a longer dock you can go into the settings and mess with the dock positioning. Hope that answers it for you.
Should you have any troubles with the automatic email system at activate@stardock.com then take the whole message thoes instructions tell you to send there and send them to support@stardock.com as well. We can manually use thoes codes to create a code for you.
There was an error discovered in the Icon Packager.exe files. Currently it is in testing and once it is ready it will be published through Impulse post hate! Just wanted everyone to know!
Ok thank you for the info!
Thanks very much! I should have mentioned before that I need your video card and and driver info as well. Don't worry about it if you can't be bothered for it. I can go from here if need be. Thank you again.
Nahaloth - I looked up your email upon seeing this forum post. This serial number was purchased back on Feb 8th of this year and registered. I would highly recommend returning to the retail center you purchased this game from and ask for an exchange. You can use this email as verification of your claim if you so choose. Since the serial number is part of the cost due to the fact it gains you access to downloadable content and online play you should be eligible for an exchange for a new cop
What happens when you go into the Icon Packager directory, right click on Icon Explorer > Run as Admin. Then do the activation normally through that box? Edit addon: If that doesn't do the trick can you run through a manual activation process then send me the long activation string so I can try it from this end manually? You can just PM them to me here. If you haven't already seen this here are the online instructions: <a href="https:/
I thought I would add this to the updates. The website features page now lists under the product what OS it works with AND what bit version you can use as well. Many people in support were asking for this so I wanted to pass the word. If you have any further questions please let me know. Link
If you like often the best way to change user account info is through sales@stardock.com. Not as important with nick names but very important with email addresses. Just an FYI for the future.
If you have an old version it is likely linked to weather.com which we are no longer working with. Simply update to correct the issue. If you have the current free version there were several server fixes that are available but only to the Plus beta. The free version will not be updated with these fixes until the next full version of Object Dock is launched. If you have the Plus version and you are getting this issue please try out the current beta. If you have done that and still have
If you do run into the error 6 activation error please simply contact support. A rep can then look at your account, verifiy that the serial number is not shared or compromised and reset you. It's pretty easy and we are happy to do it for you. Please let us know at support@stardock.com. If you have any further issues or questions please let me know.
[quote]Any word on when a compatible X64 version of IP will be out?? I uninstalled 3.99 and my icons are still screwed up...[/quote] Icon Packager 4 is compatible with XP64bit. However you should be aware that going forward no further updates will be made XP64 bit compatible. At least not by intention they will not be. This applies to all Stardock software and updates. My apologies but I wanted to give you a heads up ahead of time. I posted an article abo