DorkCoffeez

DorkCoffeez

Joined Member # 2442671
72 Posts 2,776 Replies 1,531 Reputation

It then logs the serial number to your Stardock.net account. This makes updates beyond 1.3 available to you. That is important because the 1.4 is a content update that is totally free.

5 Replies 1,763 Views

The update must be complete and fully working before it is published. The subscription allows for updates when those criteria are met. If you do choose not to renew I am certain that we would assist you so that the product is working for you once the update comes out. However Stardock will never put something out that isn't ready simply because we wanted to hit the date. It makes far less sense to put out bad product on time, than good product in time.

13 Replies 9,375 Views

One more link to help you get answers or "how tos" http://wiki.wincustomize.com/wiki/Products:software If you should hit any major errors of any kind contact us at support@stardock.com or here in the forums.

4 Replies 1,536 Views

If you are using Impulse please be aware the the private server is not accessable. If you are using SDC then try the other server to see if you get a faster connection. Also if you are running any security software try disabling it for the period of time it takes to download the game.

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Everything was asked that I would have said with out checking out system info. One thing I would like to mention is that a Deskscapes udpate is due out early next week. I would advise you, and everyone for that matter, to get the update to the full 2.0 version. Let us know how it goes or email us at support@stardock.com.

13 Replies 5,937 Views

If you are using Stardock software and you think it might be interfering with Itunes somehow we would like to hear about it. However if this is just an Itunes issues we can't be of any help there. You would need specific Apple support for that.

2 Replies 1,590 Views

Anytime! However I do recall some fantasic artist DID make a flag dream for this.... Hrm....I'll look into it. Likely you had a predated theme manager that was casuing the trouble. However for anyone else reading this in the WindowBlinds settings (that can now affect MyColors) there is a transparent tool bar tool in your settings menu. If this is run after the MyColors is applied it will affect the settings.

11 Replies 2,659 Views

Try out the trial version listed on the website. The full version is due out pretty soon. If you have troubles uninstall the trial and try it again when the update goes through. Once it does if you still have troubles but want to keep trying to fix it pick up a full copy and contact us at support. If support can't help we offer a 100% refund.

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If you want to be certain please contact our sales staff at sales@stardock.com. Simply tell them you don't want any promotional emails of any kind sent to your email address.

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Please check your email as I am doing a follow with you through your support ticket. I look forward to helping you!

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Ok well it is still an ongoing bug that is going to be fixed as soon as the next update is put out. My apologies for that. There isn't a work around at the moment I am afraid. I am glad to hear that the weather gadget is working for you however. If you should have any specific questions about Obejct Dock you can always ask them here or through support@stardock.com.

5 Replies 925 Views

Fuzzy suggested the same thing I would have. If that suggestion does not do the trick try installing Impulse and see if the same error persists. You can get it from here: http://impulsedriven.com/about.asp Impulse is the replacement for our current downloading software Stardock Central. While Stardock Central isn't discontinued this is the new and effective way to get your download a

3 Replies 1,912 Views

I haven't heard of it working for a short period of time and then stop working. To cover the basics make sure that you have an MPEG2 codec installed (which you should because it ran for even a short bit). Also make sure your video drivers are up to date. Currently the purchase you made it still a beta. It is only supposed to run on Ultimate from the stand alone purchase. Once the full update for 2.0 goes live then it should work fin

2 Replies 665 Views