sdRohan

sdRohan

Joined Last seen Member # 4871965
374 Posts 9,603 Replies 28,404 Reputation

[quote]I purchased Decor8 yesterday morning, and after numerous emails to support, and opening dispute with paypal over the purchase, I am trying this last attempt to get some help!!![/quote] I replied to your ticket just hours after you reported it. You may want to check your spam \ junk folder for it. I have re-sent it.

3 Replies 5,548 Views

[quote who="florinsavu" reply="3" id="3474710"]The activation (using both methods) is not working.[/quote] Please place a ticket here: https://esupport.stardock.com/index.php?/Tickets/Submit Include screenshots of any errors you are getting please.

4 Replies 5,030 Views

[quote who="Potcat" reply="1" id="3474653"]No, no it hasn't.[/quote] This post was for Rebellion. That said, I do not show that you have reached a limit under your account email address on ANY product. If you have a SD account under a different email, you would need to create a ticket and let us know: https://esupport.stardock.com/index.php?/Tickets/Submit

6 Replies 54,024 Views

First, we apologize for the issue and frustration... For Rebellion HTTPSendRequest activation errors, open up Internet Explorer (any page is fine) and try activating the game again with it open. For those that have run into Max Activation as a result of repeated attempts after getting the error, please try again as that has been addressed as well. For others with mini dump issues, please see this KB article here: <a href="https://esupport.star

6 Replies 54,024 Views

First, we apologize for the issue and frustration... For Rebellion HTTPSendRequest activation errors, open up Internet Explorer (any page is fine) and try activating the game again with it open. For those that have run into Max Activation as a result of repeated attempts after getting the error, please try again as that has been addressed as well. For others with mini dump issues, please see this KB article here: <a href="https://esupport.star

0 Replies 16,624 Views

First, we apologize for the issue and frustration... For Rebellion HTTPSendRequest activation errors, open up Internet Explorer (any page is fine) and try activating again. For those that have run into Max Activation as a result of repeated attempts after getting the error, please try again as that has been addressed as well. For others with mini dump issues, please see this KB article here: <a href="https://esupport.stardock.com/index.php?/de

8 Replies 38,119 Views

You may have missed this option in the newest version of Fences: http://sd.stardock.com/sean/jingimages/2014-06-19_0913.png This would allow you to deactivate on one machine and activate on another.

26 Replies 55,913 Views

Red, I answered your ticket... For the record, you would need to deactivate your Primary prior to promoting a Secondary (or making another a Primary). http://help.edgerunner.com/Multiplicity%203/Static/default.htm?deactivation.htm

5 Replies 2,713 Views

[quote quoting="post"] I don't seem to be able to click either the settings icon or the close icon on the menu bar of any fence. I want to close a fence but can see no way of doing so without this working. Has anyone else experienced this? I have had a search but found nothing. [/quote] If you dont get it working by uninstall \ reinstall, please place a ticket to support@stardock.com

3 Replies 3,165 Views

It is unlikely that it was a result of the Start8 install unless it was corrupt in some way. Download it again from your account page and try again please.

1 Replies 1,186 Views

[quote who="geothefaust" reply="2" id="3466532"]I'm having the same issue, but they are both Windows 7 machines. No old machines in the mix. Thoughts?[/quote] I assume you mean that when you try to add a Secondary that MP is not finding it, yes? If you disable the firewalls (Windows and 3rd party, AV included) on ALL machines, is it found then? They are both on the same subnet, yes?

4 Replies 4,693 Views

I will assume you are just referring to a Seamless connection. As a test: -Reboot your Primary and Secondary. -Power cycle your router. -Disable ALL firewalls on every MP machine (including any 3rd party): Windows: http://sd.stardock.com/sean/jingimages/2014-05-12_0945_001.png -Disable any and all AV apps: Eset, COMODO, Norton, AVG etc.<br /

3 Replies 6,713 Views

[quote who="c242" reply="20" id="3464778"]Any news on a possible discount for V2 owners ?[/quote] All previous owners of MP were emailed with discount and upgrade options (email would have come from EdgeRunner). If you did not get one, check your junk \ spam folder. Email support@edgerunner.com if you cant find it and Ill send you a coupon.

24 Replies 26,689 Views
Reply to activation reset in Start8

Your ticket was worked. Please do not post activation resets requests in the forums.

1 Replies 1,479 Views

You will need to take the following action to extend it through the end of the April. The final release of Multiplicity 3 will be available on April 29th. 1) Please click the link below to download the reset zip file: http://download.edgerunner.com/mp3_beta_reset.zip 2) Unzip it to your desktop. 3) Right click the file and select "Ru

2 Replies 8,610 Views

[quote who="spindle62" reply="4" id="3461710"]i got a email that ms will be coming up with a update to windows 8 sometime in august and it will include supposedly a windows 7 style start menu [/quote] The timetable for the next update from MS, and what indeed will be included, is still nebulous. When it is know, we will respond accordingly.

5 Replies 2,349 Views

Not exactly starkers; sounds like he is invoking Desktop pages. bat2, turn this off and that should cease: http://screencast.com/t/iIVgix2r

2 Replies 4,012 Views

There have been no such other reports nor can we reproduce what you have noted. It is hard to see how Decor8 could cause the issues you are reporting. If Decor8 is not installed, are the issues resolved? What version are you running?

1 Replies 2,886 Views

[quote who="Neil Banfield" reply="6" id="3459133"]ou may need to rebuild the index from the Windows Indexer options.[/quote] Hot to: http://sd.stardock.com/sean/jingimages/2014-04-14_1324.png

13 Replies 8,328 Views