sdRohan

sdRohan

Joined Last seen Member # 4871965
374 Posts 9,602 Replies 28,404 Reputation

Sorry to hear you are having trouble. Version 1.03 was released yesterday, are you still seeing issues? [quote]I got annoyed when asked what the issues were because it implies that they are specific to me.... they are not as I have other friends who play this game. '[/quote] If you / they are still having problems with 1.03, and you are still unwilling to assist by creating a ticket, would they be?

14 Replies 15,193 Views

Buthead25, I am fairly certain you would not like your order details discussed here so I have reopend your ticket. You should have a response now.

4 Replies 7,464 Views

[quote who="My Views and Muse" reply="4" id="3549403"] Is it just the saved game directory or are there others that might need to be included? [/quote] Yes, My Games\Galciv3\Saves ; MPSaves for Multiplayer games. Have fun and thanks...

7 Replies 20,357 Views

We turned off Steam Cloud saving for the release of 1.0. It was not that Steam cloud saving was broken in any way; it was just making it a challenge to get good client side testing accomplished. We could not be certain that it was not grabbing corrupt data from the cloud with each support request to have local files removed. That said, it may return as a default and anyone can choose to turn it on.

7 Replies 20,357 Views

Cindiana, You have a voice mail to us dated 08 May 2015 09:42 AM which I responded to 08 May 2015 02:23 PM. I will resend it. When you respond to it, I need to know what the PP email is to look it up. (you did not mention it in your voice mail). After this is known, I can merge the accounts. If you have issues like this in the future, you can place a ticket here: <

2 Replies 2,426 Views

Does it happen with the stock skins (Corporate for example)? If you restart Windows Explorer, does it skin properly: http://sd.stardock.com/sean/JingImages/2015-04-13_0921.png

1 Replies 1,576 Views

Run the following and then reinstall Start8 from your account page (important): http://sd.stardock.com/zubaz/apps/Purge_Start8.bat

1 Replies 2,337 Views

Try setting OD the way you want it, actually exit \ quit OD, reopen it, then see if if does it again. If that works, OD was just having trouble writing the settings.

6 Replies 6,127 Views

Sorry to hear you are having trouble. Please download and run the following utility: http://sd.stardock.com/Support/supportToolTest/SDSupportTool.exe This is a tool that we use to gather relevant log files and basic information about your computer. Also, we really want to see the entirety of the process an

14 Replies 12,388 Views

We are looking into it. Thanks for the heads up and sorry for the trouble... Edit : This has been fixed. Max file size is now 96m.

7 Replies 8,122 Views

[quote who="hk25" reply="23" id="3532243"] exactly the same problem on my computer as well [/quote] And if you have 360 Safeguard, and disable it, does it then work?

24 Replies 28,200 Views

[quote who="raculot" reply="1" id="3522597"] We're still waiting on our three Gift Edition keys. It's been up on steam over an hour, any ETA on when the process will complete? [/quote] There is an issue we need to work out with some gift edition keys. It will be worked out soon and information posted. Sorry for the delay.

5 Replies 23,921 Views

[quote who="xujie0987" reply="18" id="3521051"] I think the problem may be caused by 360 Safeguard . I recently updated it. I don't think it is the windows update's problem. Could you please look into this? [/quote] '360 Safeguard' seems to be (primarily) a localized Chinese security application (and likely the reason we are not seeing wide spread issues). If you shut it down, as a test, are your Fences issues resolved?

24 Replies 28,200 Views

[quote who="xueld" reply="13" id="3520727"] I think the Fences problem on your PC is the same as our's. This is a common problem , pls try to find the solution. [/quote] That's the thing, we are not seeing it (and outside of this post, no one else is it would seem). Few things you need to be sure of: -Fences is not locked: http://sd.stardock.com/sean/Jing

24 Replies 28,200 Views

Version 8.09 was indeed pulled back. There were issues that were not seen initially that needed to be addressed. Another beta version will be released soon. Sorry for the confusion.

14 Replies 8,925 Views

[quote who="floodo11" reply="1" id="3506070"] I'm experiencing this same issue on 2.20.0.850 on windows 7. If i move the dock off of the primary monitor dragging does not work. Put it back on the primary monitor and it works fine. [/quote] That should not be the case as this does work on any monitor. Please place a ticket here: https://esupport.stardock.com/index.php?/Tickets/Submit

2 Replies 1,765 Views

Is your question about MP sending audio to another machine or just a single machine not playing audio from certain apps? In either case, what makes you think MP is the cause of your issue.

1 Replies 1,950 Views

[quote who="LightStar" reply="8" id="3502062"] So to clarify a little more, an OD subscription renewal costs $29.99 for one year right now. An OD Infinite subscription will cost $9.99 for the first month and $3.99 for the other 11 months, [/quote] That is not the case for existing OD annual subscribers that want to switch to the Infinite monthly subscription Those existing clients would not be charged the initial $9.99 that brand new subscribers would.

40 Replies 8,691 Views

[quote who="claudiosalvioagstardock" reply="2" id="3496128"] The folder portal fences are empty. [/quote] Is the folder is to a network location, and that destination was disconnected for a spell, this can happen. F5 should bring it back when the network destination is again available. At the very least, try deleting the portal and recreating to see if is returns.

4 Replies 4,403 Views

Matt, In the Start8 install directory, run start8tweak.exe. Try this option: http://sd.stardock.com/sean/JingImages/2014-10-01_1217.png I may take some time to change. For your other question, there is no 'scroll' to get to other used apps. One way to see more, however would be to use small icons and crank up the count like so: http://sd.stardock.com/sean/Jin

4 Replies 1,961 Views

[quote who="dillodog54" reply="19" id="3492834"] I have had it happen to me multiple times both on Start 8 and modern mix ever since the last pushed upgrades. Just wanted it again today [/quote] You activated yesterday; the last time you had was the 4th; the fix was pushed on the 5th. It would only still be an issue if it happened again.

26 Replies 15,615 Views