DorkCoffeez

Magtheman please PM me your serial number. I can decode it from this end and find out what the trouble is.

Impulse is still in a production beta. There will be many updates as we go here as we continue to build new tools in. Do you have it set where the touchpad is disabled when the mouse is plugged in? Try that out. This sounds like an MMO. Which one are you playing?

We would be happy to do so. If you already emailed us chances are I will be handling it today for you. If not you can also PM me your account info. Please let me know!

Might want to redownload your codecs for Mpeg-2. Also make sure your video drivers are up to date. As a side note if you had installed the trial then installed the full version over it try uninstalling it, restart, redownload/install the full version again. Here is the FAQ for the codecs: http://www.cyberlink.com/multi/products/main_1_ENU.html

Please do! We love to test things out. Hate to pass on bad news but better that things get fixed as soon as we can. Just let us know here or through support@stardock.com. :)

Sounds like a coruption through the install. If you are trying to install off the CD try it through Impulse instead. Either way remove everything, restart, and redownload and try again.

The auto system should send you everything you need (the one highlighted above). However it might have trouble with the older serial number so send us an email at support@stardock.com if you need to and we will be glad to help.

Can you clarify that more? At first I thought you were asking a website question but as a reread it I realize you are talking about skinning. Help me to help you. :)

Try downloading the game through our new system Impulse. It is still be a pseudo beta mode but it is very effective. Eventually it will be the replacement for Stardock Central. You can get it from here: http://impulsedriven.com/about.asp

You can also try downloading the software through our new system Impulse. Not only will this allow you to resume downloads, it will also notify you when updates are available, and prompt to update. You can get it from here: http://impulsedriven.com/about.asp Impulse is the replacement for our current downloading software Stardock Central. While Stardock Central isn't discontinued this is the new and effective way to get your download and account information.

On your account I show Utopia Prime and Good Night Earth. I don't currently show a purchase for Red Giant. Please contact sales@stardock.com to clarify your purchase, more so if any changes need to be made.

[quote]That machine, the XP64 one, does have autologin enabled though.Perhaps that's causing a problem?[/quote] That would be my guess. As an experiment reverse the roles of the comptuers with primary and secondary. The trouble here is that XP64 is no longer supported and I am wondering if the latest update is any reflection of that. Are you currently SP3?

I'm not able to replicate that problem Opus. Please send in your info to support@stardock.com. Did you ever try reinstalling your .Net? A update is on the private server and being tested.

Reply sent! Please check your inbox and/or spam filters.

What Sever OS is on the secondary and what version of Multi Pro are you currently running?

There will be another publishing to the update tonight or tomorrow morning so look for that one too! Any problems with the uddates after tomorrow morning can be sent here or to support@stardock.com.

I don't think an official update to the website will be in order until an official update to the software is completed. Official or not I have several testing machines on 64bit Vista as well as several people in the building using it effectively so I am certain through support we can help you out with out much trouble at all. Nineven, davio28, mkm995, Khaostheory, rcond, Kloeti - I don't have the Plus version listed for any of your accounts. If you post under

Every release seems to have its own bumps and grinds no matter what. What I love is that our community is often providing constructive feed back on the situations that come up. It certainly makes my job much easier and also speeds up the updating we can provide. This isn't smoke blowing but a thank you for the help! Wizard I don't know if I asked you this before but things are crazy busy so please forgive me if I have. What OS are you on and ca

GigaByte - I'm sorry to hear that delay. The auto response should be within minutes. However given the time frame you might have been mixed in with the issues that occurred over last weekend. We are still clearing tickets from that problem and hope to be fully caught up by tomorrow. We are very close to that now so it shouldn't be an issue. If you have waited more than 48 hours for a response (since the automatic email) please let me know the ticket number and I wi

I'm very glad it is working for you. I updated the web devs about the oddness of the sites to have them changed. Thank you for your input. Please let me know if you have any further troubles or questions. Either that or contact us at support@stardock.com.

This will not be news to those that use Impulse often since Impulse will make an automatic update on it's own. However I you do not use Impulse often please fire it up for a large update. Too many things were updated to list them all off. This is a FYI to all our customers.

That listing under the FAQ might not be clear or dated. The current website can be found here: https://www.stardock.com/products/multiplicity/purchase.asp

Please write into support and let us do some more in depth look into your problem here. Regardless of the website I have Object Dock Plus installed on my 64bit Vista work machine with out trouble. We will be happy to get to the bottom of this problem for you. To just be certain make sure that you are up to date on video drivers and please be sure to include if you are on SP1 or not.

There are several posts on this topic. Please write into support@stardock.com and we will be happy to help you as best as we can!

We are still digging deep to replicate the issues people are having. Please keep the support emails coming and we will have these issues corrected for you. The issue where the sig.bin was getting replaced by Icon Packager and Icon Explorer was cleared with the latest update to 4.00.165. The can't find the activate.exe file often get fixed by reinstalling the software. This is often best done through Impulse. What is important here is to uninstall, restart, redownload/install, and r