ZubaZ

ZubaZ

Joined Last seen Member # 150121
245 Posts 18,674 Replies 3,190 Reputation

hello. every time you reply to your ticket, it goes to the end of the queue. Stardock is closed on the weekends. The $2 is a ghost charge and will go away depending on your bank. You can contact them for more information. We'll look into the other issues on Monday.

4 Replies 1,555 Views

Please note that replying to a support ticket before receiving a reply from technical support will reset the activity counter on the ticket. This moves your ticket to the end of our incoming work queue and delays our response.

50 Replies 139,107 Views

Send back the results of the tool (see email) and we'll be on our way.

3 Replies 3,018 Views

Please post your ticket id and I'll tske a look in the morning.

3 Replies 3,018 Views

Stardock is right on our schedule. Currently Start8, Decor8, Fences 2, Multiplicity 2, Tiles (beta), IconPackager, IconDeveloper ,and WindowFX 5 are designed to work with Windows 8. We are updating more of our software as time goes on so keep an eye on our forums for more details. Please not also that each product in the suite has it' sown product page and there are link to them from the Object Desktop site the do show what systems are supported.

55 Replies 184,022 Views

[quote who="gmknobl" reply="14" id="3277687"]How long was that web site messed up? Just curious? What was the fix? (As an IT support guy, I'm just curious as to what happened.)[/quote]Codemonkeys did "things". I tried to ignore the screaming and was just thankful we have interns to spare.

18 Replies 26,549 Views

Locking the post; time to move along. If you have issues or concerns about policies, at Stardock email gripeline@stardock.com If you have technical questions, email support@stardock.com

14 Replies 25,436 Views

[quote who="Snowman" reply="28" id="3277090"]Maybe I can reconstruct some of'em from my logs... [/quote]If the logs are text finding the quote add string shouldn't be hard.

31 Replies 10,943 Views

[quote who="cordelia0507" reply="6" id="3277610"]The philosophy seems to be "better one annoyed paying customer than 10 happy pirates". Sadly a phenomenon we see a lot online these days. Audibles audio books is another really good example of that.[/quote]As demonstrated here, we work our asses off to give our customers good service and good value. In software, as in life, there are glitches. And, as we see them, we try to fix them.

15 Replies 15,787 Views

We will continue to use C|net/Download.com. Reports of abuse are more likely hijacks than something hosted by C|net

18 Replies 26,549 Views

Ah. Yes. You can create characters that have the characteristics of an independent candidate, and you can even edit the background symbol to not be a ass or an elephant, but the game does not allow for three parties to run against each other [much like in the real world. GRRRRR!!].

3 Replies 7,390 Views
Reply to Let me pay you! in Fences

You had two accounts. I've merged them. Please try again.

3 Replies 3,823 Views
Reply to Let me pay you! in Fences

Ticket numbers please. I'll take a look.

3 Replies 3,823 Views