Stardock will be closed for the week starting on Monday, June 29th and we will be returning on Monday, July 6th. We will be monitoring support tickets and forums during this time but expect delays in responses during this time.
[quote who="retired1383" reply="7" id="3286728"]Thank you I now have the start button, which brings up the programs and is configured so that the windows key switches between W7 &W8. Thank you very much for the help on this matter.[/quote]Did you jsut run the configuration? Did you change a setting?
Our policy has changed somewhat. Please see https://www.stardock.com/support/software_eula.aspx for Stardock's standard EULA You will need to purchase a license for each machine.
That means that you have tried to install the application more times than is expected. You should contact support@stardock.com
Please email support@stardock.com and post your ticket ID here. There is a support tool we want you to run.
[quote who="AussieTinaroo" reply="7" id="3286331"]There is one problem..... NOTHING HAS BEEN SORTED OR FIXED !!!!!!!!!!!!! same shit different day..I am going to try and uninstall " AGAIN " and see if anything changes ...the way it's going nothing will change and am getting totally PO'd[/quote]Can you elaborate on what is not working? You can access your registrations and download links by logging in with your Stardock account at https://store.stardock.com/myaccount/prod
[quote who="Aerouge" reply="5" id="3285988"]@Zubaz: #WIU-980-89617[/quote]Responded. Waiting on you. ;) (sorry about the delay)
[quote quoting="post"] I still haven't been billed for my pre-order which was placed a couple of weeks after the official announcement. 3 months later and I'm still waiting for it... [/quote]Your stuff was processed Monday. Let that be your guide.
[quote who="pagamerbob" reply="18" id="3284907"]I submitted my request on November 9. On November 20, a technician offered to register my game after I provided the serial number. I replied within the hour and it's still unregistered and I have received nothing further.[/quote]Your key was registered to your other, .org, email address. You can access it from the link below. You can also merge your accounts at https://www.stardock
Support here. We're very sorry about the delay but we're working as fast as we can. Thanks for your patience.
WindowBlinds has the roll-up function so perhaps you do have a need? ;)
Support tried to answer issues within 48 business hours. With Win8 volume is higher and it may take a bit longer. Post your ticket ID and I'll see what can be seen and do what can be done.
What version are you using? You can access your registrations and download links by logging in with your Stardock account at https://store.stardock.com/myaccount/products or installing through Stardock Central (currently in beta but available at https://www.stardock.com/products/stardockcentral/ ).
Please provide the complete path to your sound recorder. Thanks.
Hello, with the introduction of Win8 the support team is dealing with a higher volume of tickets than is usual. We are helping hundreds of people a day and will continue to do so. We're sorry about the delay and will try to get to everyone's ticket as soon as we can. This issue has been sent to the development team though . . so it's out of support's hands. I still encourage people to submit a ticket if they have the issue as more
You should be set now. sorry about the trouble.
Previous announcements were for the beta; this is full release!
We found a bug with the free version of sks. It's in QA now and should be rekeased soon.
wmcivor: did you have another account that you have been using since the OS/2 days? this one only has recent purchases. You might want to contact support to merge them . . .or not.
If it happens again, please email support@stardock.com so we can get some log data.
You can access the update by logging in with your Stardock account at https://store.stardock.com/myaccount/products or installing through Stardock Central (currently in beta but available at https://www.stardock.com/products/stardockcentral/ ). The update is rolled into the full version, so just install that over the version you have.
Hmm. So not a Fences issue at all. I'm not surprised.
[quote who="Detsle" reply="38" id="3282313"]I wonder if he even runs on Windows XP?[/quote]We have tested on XP and are unable to reproduce your issue. We are still looking though.
Typically that error is due to security software doing bad things. try running without or with a different one.
The upgrade should preserve your previous fences.
Responded.