OK, thanks for the explanation (shame it's taken Stardock the best part of a year to respond), I'll continue to use ExplorerPatcher which has worked perfectly for me since last November.
Yes, but why can others still make it work but not Stardock?
That may all be true, but prior to W11 2H22 it worked fine. Also, other options such as ExplorerPatcher have no problem in making this work on the latest builds of Windows 11.
Is there anything that can be done to escalate this as it makes the product pointless for me, or can I get a refund since basic functionality remains broken a year after I reported it?
Any update on this, it's been almost a year and no response
It's now about 6 weeks since I asked this question, and not one word from support!
One of the reasons I bought Start11 was so that I could keep having the taskbar at the top of the screen with autohide, which is the way I've been using it since NT4. Now I've upgraded to W11 2H22 and that feature no longer works, is this a permanent issue, or is a fix expected?
I've tried moving the fence around and it makes no difference for that fence, it simply will not display without being dragged back on to the desktop.
What you describe simply doesn't work, I can only assume that you don't understand what I'm describing.
All have the Rollup/roll down option selected (like I said)
That video makes no sense, it appears to show the entire fence onscreen but rolling up/down with the mouse, so the title bar is some distance from the bottom of the screen. I have all my title bars right at the bottom of the screen, i.e. only the title bar is visible, when I mouse-over the title bar, the fence expands upward from the bottom to display the contents. Like I said, this works perfectly with some fences and not at all with others
First, my taskbar is at the top, so the position of the fences relative to the taskbar makes no sense. Second, all the fences are positioned the exact same distance from the bottom of the screen, and all have the "View-Rollup Fence" option set, yet some work and some don't.
https://www.dropbox.com/s/12p8c43drqpk76x/SCreen-capture.m4v?dl=0 The video shows three fences at the bottom of the right-hand side of the screen labelled "Vacation Plans", "Files", and "Tax Stuff". All are configured identically, and the first two work as expected, i.e. I hold the mouse over the title bar and the fence appears, the third one "Tax Stuff" doesn't respond to mouse-over,
How do I send you a video? There doesn't seem to be an option to insert a file here
I position my fences at the bottom of the display and have them set so that just the title bar is visible. Some of the fences expand when I put the mouse over the title bar (which is what I want), others require me to move the fence on screen in order to see the content. All the fences have the "Roll-up Fence" view setting enabled, but it seems to work for some fences and not others.