DorkCoffeez

DorkCoffeez

Joined Member # 2442671
72 Posts 2,776 Replies 1,531 Reputation

MindTooth I think there might be a misunderstanding. It has been explained that this issue must be on your end for how our forums work. The server does not contain the info, the client computer contains the cookie. Something on your end is causing this cookie to be corrupted or deleted. I could start looking at security applications. I understand what you are asking for but it isn't going to be implemented, at least no time soon. To get this tool functioning as you wish please check to se

16 Replies 10,423 Views

At the moment we have identifed one of the problems with the new build and are working on the solution. This build will make very little difference to those with out proxy since it is the only thing we target in this update. You are not missing much in this case. :)

9 Replies 10,593 Views

Yes thank you. I will be PMing you the link. Be sure to use a fresh install so do a quick uninstall, restart, reinstall. As a note to both you and anyone else reading this should you have any further network troubles please click on the top right hand "?" help button and use the new tool "Diagnose network connection problems..." Then use the copy function to send back to me anything you get. Thanks again! I also have a few slots still left open for the test should anyone beh

9 Replies 10,593 Views

We would like to test out our new connectivity fixes but with just a few of our customer base. If you would like to get an advanced copy of Impulse AND you are working behind a proxy server please PM me as soon as possible. Only a few will be selected of those that with to participate. If you have had trouble before with proxy servers and have posted here as well please send me a link to the previous posting with your request to partake in the test. Thanks very much in advance everyone!<b

9 Replies 10,593 Views

This issue is addressed in several other posts as well as the support news letter found here: https://forums.wincustomize.com/315744 Skinning the DvD Icon and changing the individual icons are still outstanding bugs we are working as quickly as we can on. We hope to have a solution out asap but not with out proper testing. My

21 Replies 16,359 Views

Honestly that is the only thing I could think might be wrong with it unless it is just plain corupted. Try extracting the image and then sizing it down some. See if that works for you.

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Well the email won't work unless it is your account email of course. Max Activations is where the system will shut you down (as far as activations are concenred) once you break a threshold of activations. Activating too many times too quickly, or from lots of random locations will cause the system to think that lots of people are trying to activate the same serial/account, or the serial number has been shared to people all over the place. These are just precautions we take to not only se

4 Replies 3,282 Views

Please also to send a CC to support@stardock.com. If you got any sort of misinformation we would like to know to make any corrections. We look forward to helping you!

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Look for a responce by tomorrow. If you don't get one please PM me with the ticket number or the email address you used to write it with.

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You can get your purchase right now like Zubaz said. Please check your Inbox for the confirmation letter and download Impulse to get your game! Please let us know if you have any further troubles.

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hallv5 - That bug is still current. It is at the forefront of things slated for update. The last few updates were all based around activation issues. The developers are currently working on the fix for individual icons and a few smaller bugs that have cropped up. The moment it is tested and ready it will be available through Impulse.

71 Replies 48,337 Views

Also if you hit the max activation error log later on you will need to email us in support. Be sure to keep this thread around as when someone like me looks up the IP addresses and sees them all over the place it would raise questions. This isn't as harsh as it sounds. We are just careful not super strict. We will be happy to help you out if you have any troubles.

4 Replies 3,282 Views

Yes but testing showed further troubles. It is in the works as one of the top priorities but we will not release unless it really is a fix for all systems.

244 Replies 546,878 Views

It is an odd compliment but I for one will take it. I actually watch the torrent threads on our games and was not surprised when seeing the Sins torrents how many people said "This is really great! I went out and bought it the next day!". Either way I know you will enjoy the game and the expansions. Now that you are a customer should you need any help please let us know at support@stardock.com. Welcome to the Light brother. :)

4 Replies 5,400 Views

We are currently aware of the problems people are having with TPM2008. Please stand by as we hope to have the fix out ASAP. Likely you will see it show up in an Impulse update or an email to your account. If you still have troubles by near-end-of-the-day tomorrow...ish please let us know at support@stardock.com.

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I beat a dead horse with this fix but it is effective in our support. Please clear your XML data. -Click on the "?" help menu in the top right -Then XML Public -Delete everything in the file that opens -Restart Impulse

6 Replies 6,413 Views

I tried out the freeware version on the latest release of Impulse and had no troubles. If you still have troubles after giving Impulse a try please contact us at support@stardock.com.

4 Replies 1,336 Views

It will be by PM or through my work email. However this test can't take place until the Impulse and TPM2008 launch is finished. I hope to contact you shortly.

35 Replies 29,374 Views