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As in previous years, Stardock's offices will be closed in observance of the holiday season. We will be closed after today (Friday, December 21st, 2012) through Monday, January 1st, 2013. This place rocks! As you can imagine, you should expect some delay if you email sales or technical support with any questions or issues. The Customer Support Team will be popping in during the vacation to get through as many tickets as we can. We ask for your patienc

Try using the form here: https://www.stardock.com/accounts/register

Odd. Look again. :)

[quote who="Uvah" reply="6" id="3298670"]I'm at the store now. I have a serial number but it won't work where it say enter code. Dunce cap on....where do I enter the serial number?[/quote]

[quote who="dadalife" reply="46" id="3298659"]Maybe because I bought the German Version of Sins by Green Pepper/Kalypso Media?[/quote] Indeed. You need to copy Kalypso

[quote who="Uvah" reply="2" id="3298660"]Question.....How do I enter a serial to renew my WC sub? I've been to the store but can't find it.[/quote] https://www.wincustomize.com/shop

https://www.stardock.com/accounts/register has been updated and should be able to help you out. Let me know if it does not.

You have a response. :)

[quote who="LightStar" reply="135" id="3298629"]Well, for some of us I imagine it would be to support the site maybe? [/quote]I am still a subscriber for that reason (and I think it gives me the right to complain to the devs).

[quote who="Uvah" reply="133" id="3298576"]Now all I need is the WC sub[/quote]What benefits would the WC sub bring you (beyond removing adverts)?

We've rolled back to the last known-good build. Sorry. Should have the new build up again early next year.

[quote who="keesio" reply="3" id="3298381"]I have the same issue. Posted earlier today and e-mailed support. Hopefully a response will come soon. https://forums.stardock.com/438423[/quote] Your ticket has been responded to.

[quote who="Matchbook" reply="5" id="3298383"]Mine was, I guess, on the 11th then the 14th. Then another one earlier today. I think. Anyhow[/quote]Multiple tickets don't make anythign move faster. :( Your issue should be resolved though.

[quote who="nils5" reply="8" id="3298248"]If there is a updated version of AB. Shouldn't it be available in my download folder here at Stardock? And isn't there any support guys in here that can link me a new version of AB?[/quote]It's in an early state; still in testing.

What did you change? Also, if you increase the latency on the sending PC it may get better.

[quote who="moshi" reply="5" id="3296920"]is that the diplomatic answer for "no longer under development"?[/quote]Nope. It's that I'm a support guy and not a dev guy and no one has told me anything.

I am unaware of timelines around ObjectyDock and Win8.

Can you upload a screenshot and post it here?

I'd check your router to make sure it's not blocking traffic (or specifically allow it).

ObjectDock has not been updated for Win8. Some things may not work as intended.

[quote who="DrJBHL" reply="6" id="3296447"]Last I heard, SD was somewhat lenient,[/quote]We're pretty cool about the higher-priced products than with the $5 ones. We want to be the good guys (and continue to feed our kids). :)

[quote who="sargan" reply="9" id="3295847"]When I try to install curserfx plus now I get these too following messages "Maximum Activations Reached" [/quote]Reset.

[quote who="aodhanb" reply="40" id="3295478"]i have tryed to register though stardock but sins of a solar empire is not one of the games you can register on there website this makes not sense at all to me please help[/quote]I see your account . . but I don't see a ticket for you . . so I can't help. I need more information .. the the serial key. support@stardock.com

[quote who="SiliconAvatar" reply="365" id="3295722"]All I need is to be able to download the latest Galciv 2 patch so my 2 add-ons will not complain about not having the latest patch.[/quote]I'm real sorry with the delay. I hope the resolution suffices as an apology.

Hello, Please see https://www.stardock.com/support/software_eula.aspx for Stardock's standard EULA You will need to purchase a license for each machine. If you are buying more than ten, discounts are available at https://store.stardock.com/corporatepricing