andrew_sowerby

andrew_sowerby

Joined Last seen Member # 5721527
1 Posts 5 Replies 192 Reputation

Thanks. Yes I need it - MP that is. Anyway, I uninstalled M4 from the Object Desktop and then installed MP again. This time, it installed ok and the new key was already there ready to be activated. So everything works again with MP now. Thanks.

8 Replies 2,557 Views

Thanks for your reply. Yes, I have a new Multiplicity4 Pro key and have installed MP4 Pro several times, but I cannot see where to run MP4 Pro or where to enter the new key I have just bought. I have used Multiplicity for many years but, because of this 'upgrade' ( as much as Object desktop's sub cost!) I cannot connect to my other laptops any more. Not great!

8 Replies 2,557 Views

I have purchased Multiplicity 4 Pro, installed it in the appropriate folder many times but I cannot see how to run it. I have the Object Desktop but Multiplicity 4 Pro is not shown in the my Object Desktop apps - although Multiplicity 4 is. I have registered the product and have the licence code. Where do I enter it? Should Pro be in my Object Desktop list? Also, I seem to have downloaded two different installation files: Multiplicity4-fs-setup_sd.exe Multiplicity4_Set

8 Replies 2,557 Views

Thanks. I have a separate subscription to KVM Pro and was able to re-activate it using the Object Desktop manager. To avoid this issue in future, better integration between Object Desktop and stand alone upgrades is worth looking at. Andrew

5 Replies 2,839 Views

I have the same problem. I renewed my Object Desktop subscription recently and now my Multiplicity KVM has been downgraded to KM! How do I get KVM back? There seems to be no option to re-upgrade to KVM as far as I can see. Andrew

5 Replies 2,839 Views