[quote who="Qyth" reply="8" id="3598019"] Strange. When I go to https://store.stardock.com/myaccount/products, "Ashes of the Singularity Founder's Lifetime Edition" shows under My Downloads, and I use the same email to login. [/quote] I'm getting you taken care of right now, I see the purchase, my mistake. :) [quote who="gr4peshot" reply="9" id="359
That's fine, it should gather the correct files. The crashes are sent to us automatically, but there are some logs we can gather with our tool.
[quote who="chrisbhammond" reply="2" id="3597185"] Hi Thanks aka_titan , that seems to have fixed my problem. Everything was stock but the GPU, I had that overclocked. So I reset it back to the default factory overclock and the game isnt crashing. I managed to play for a 30 solid mins [e digicons]:)[/e] Strange tho I have had that overclock for
AshesoftheSingularity Forums
Can you go through our guide here: https://esupport.stardock.com/index.php?/default_import/Knowledgebase/Article/View/530/175/general-ashes-of-the-singularity-troubleshooting
Can you download and run the tool below: http://sd.stardock.com/Support/supportToolTest/SDSupportTool.exe Then attach the .zip that's created and send it in with a ticket to support. With your ticket, if you could also link to this forum post, it would be most helpful: https://esupport.stardock.com/index.php?/Tickets
I've sent this internally, thank you!
Can you download and run the tool below: http://sd.stardock.com/Support/supportToolTest/SDSupportTool.exe Then attach the .zip that's created and send it in with a ticket to support. With your ticket, if you could also link to this forum post, it would be most helpful: https://esupport.stardock.com/index.php?/Tickets
Stardock Forums
Thank you for the video link. I've sent it internally to the developers.
I would check all your open windows. Maybe even click the hide all windows button on the taskbar.
[quote who="Qyth" reply="6" id="3597523"] For some reason, my GalCiv III and ashes badges do not show up, but they do show up on the stardock forums. [/quote] Your GC3 badge shows up but your Ashes purchase is not on your account.
At this time SLI/Crossfire is not available. The build in the article is not available yet to current players.
Can you download and run the tool below: http://sd.stardock.com/Support/supportToolTest/SDSupportTool.exe Then attach the .zip that's created and send it in with a ticket to support. With your ticket, if you could also link to this forum post, it would be most helpful: https://esupport.stardock.com/index.php?/Tickets
[quote who="Blair Fraser" reply="91" id="3597335"] I fixed all the broken links, sorry about that! [/quote] You necromancer you ;)
Feel free to contact us: https://esupport.stardock.com/index.php?/Tickets/Submit
Are you using the latest version, WindowFX 6?
At this time SLI/Crossfire is not available. The build in the article is not available yet to current players. :)
Sorry to hear you're experiencing this problem. Can you download and run the tool below: http://sd.stardock.com/Support/supportToolTest/SDSupportTool.exe Then attach the .zip that's created and send it in with a ticket to support. With your ticket, if you could also link to this forum post, it would be most helpful: <a href="https://esupport.stardock.com/index.php?/Tickets/Subm
AshesoftheSingularity Forums
[quote quoting="post"] I purchased the higher end founder's pack, and have it activated on steam so i know its valid. On the forum, I dont have a badge for it? How do i link it up? [/quote] Log in under your Reksy account and it should show.
I believe it may be more of a Steam issue if its showing you could purchase it. As long as you had it in your library you're all set.
AshesoftheSingularity Forums
Does this continue after the most recent update yesterday?
[quote who="mikefacciola" reply="4" id="3596620"] My benchmark was 90FPS, and was great prior to the latest patch. So Ill just keep trying back until its fixed. Still got a lot of hype. Alot of stuff is going to change in the coming months so its no big deal. [/quote] Are you still having issues after yesterdays patch?
The problem being you don't see the beta?
AshesoftheSingularity Forums
Rekzer - I'm sending this internally to get looked at. Qyth - I don't see Ashes on your account under this username. You can PM me the email used, most likely your Paypal, and we'll go from there.
Thank you for the feedback :)
JHSPerc - I don't see Ashes on your Stardock account. Your GC3 Badge should show on the regular Stardock forums or the GC3 forums.