The_Gear

Reply to [1.5 major bug] in Fallen Enchantress Stardock Forums

Hello, We have noted this to our developers already. Thank you for the report.

Reply to Stardock Central link is dead. in Stardock Software Stardock Forums

The link has been fixed and you should be able to download the software now.

Reply to Stardock Central link is dead. in Stardock Software Stardock Forums

Thank you for reporting this, I have let our team know and will respond when I have a resolution.

Reply to Your First PC Game in PC Gaming Stardock Forums

I think it was Doom. That started it all.

Reply to Possible Conflict with Windows 8.1 in Object Desktop Stardock Forums

Do you have the latest version of Fences installed? v2.12

Reply to [1.5 Beta] [Bug] Disappearing tame beasts with beastmaster trait in LH Support Stardock Forums

Currently we have noted this report from our users. Thank you for the detailed replies.

Reply to High CPU usage caused by Decor8... in Decor8 Stardock Forums

Deaneades, Could you submit a support ticket here: https://esupport.stardock.com/index.php?/Tickets/Submit so we can better assist you? Also if you could send in the support tool when you make the ticket. Please download and run the following utility: http://sd.stardock.com/SDSupportTool.exe This is a tool that we use to gather relevant log files and basic information about your com

Reply to High CPU usage caused by Decor8... in Decor8 Stardock Forums

Snaphat, Could you submit a support ticket here: https://esupport.stardock.com/index.php?/Tickets/Submit so we can better assist you? Also if you could send in the support tool when you make the ticket. Please download and run the following utility: http://sd.stardock.com/SDSupportTool.exe This is a tool that we use to gather relevant log files and basic information about your compu

Reply to Possible Conflict with Windows 8.1 in Object Desktop Stardock Forums

Hello, I have responded to your ticket, please see the reply and reply to it when you can. Thanks.

Reply to Windowed Windows 8.1 Mail app opens to blank white screen in ModernMix Stardock Forums

Hello, Do you have it set to windowed or full screen? Can you change any app settings under the ModernMix configuration? Find the Mail app, left click it, then click "delete this apps settings" at the bottom of the window. Let me know if any of this helps.

Reply to Lost Serial Number in Fences Stardock Forums

Hello, I've responded to your ticket, if you need further assistance please respond there. For now I've fixed your account and you should be able to login and see your software on your My Downloads page.

Reply to Activate of Fences Blocked in Fences WinCustomize Forums

Hello, I have answered the ticket you submitted. Please see it for further details and reply when necessary. Thanks.

Reply to Windows 8.1, the Win8 skin and the Show Desktop button in WindowBlinds Stardock Forums

Hello, I have escalated this to be checked into. Thank you for submitting the issue to us. Please let me know if you have any further questions/concerns.

Reply to GalCiv III Founder's Vault! in GalCiv III Founders GalCiv3 Forums

This is sweet.

Reply to Desktop Fences is identified as a virus in Fences Stardock Forums

The message means that your Antivirus software hasn't seen that specific file very often, which is common when a new version of a program is released. Once it has cataloged more instances of it being downloaded and ran, it should be fine, but until then, there should be a way to exclude the file from being deleted. As long as you're downloading from a known reputable place, you should be fine.