The_Gear

Reply to Parallels Desktop 9: ModernMix and Start8 license problem in Stardock Software Stardock Forums

Sorry to hear you are having trouble. Uninstall Start8 and ModernMix from Control Panel \ Programs and Features. Reboot the computer and enable the Win 7 look after: http://screencast.com/t/i4sz0nAR5s If you get an update notice, follow it's instructions. Let me know if that does not work for you.

Reply to Help i need to reinstall Windows and my Start 8 and Modern Mix - Software registered to another account???? in Start8 Stardock Forums

It appears that you've missed a letter when registering the software and it registered to another email address. I've now corrected it to be on your account and you should be able to activate it. Let me know if you have anymore trouble.

Reply to Game locks up end turn will not advance in LH Support Stardock Forums

As long as you're set to auto-update, it should update correctly to the latest update without you having to do anything.

Reply to Unable to activate Start8. The license is currently associated with a different computer. in Stardock Software Stardock Forums

To deactivate the license, you need only uninstall it. If you've formatted before uninstalling, it's possible you're reached the maximum activations. To fix that, please contact us here: https://esupport.stardock.com/index.php?/Tickets/Submit

Reply to Registered Fences keep asking for product key every several days in Fences Stardock Forums

RedneckDude - I just reset you. You should be good now.

Reply to Fences has detected Explorer was not closed properly in Fences Stardock Forums

I'd like you to submit a support ticket here so we may further diagnose the issue: https://esupport.stardock.com/index.php?/Tickets/Submit

Reply to Repeating authorization requests for Start8 in Stardock Support General Stardock Forums

In the meantime, can you try this: In the following locations: C:\ProgramData\Stardock\Registrations Delete start8sig2267.bin (if it's there) C:\ProgramData\Stardock\Start8 Delete the cache.dat and license.sig After, try activating again and let us know if you are again prompted.

Reply to Repeating authorization requests for Start8 in Stardock Support General WinCustomize Forums

We are aware of the issue and are looking into it.

Reply to How to register GalCiv II - Ultimate Edition in Stardock Games Stardock Forums

Voyageur93 - If you're having issues please contact us in support here: https://esupport.stardock.com/index.php?/Tickets/Submit

Reply to New Master WindowBlinds Skin: Akula in WinCustomize News Stardock Forums

Oooh, I like this. Nice work [e digicons]:cylon:[/e]

Reply to Gap between icons in Fences Stardock Forums

The program itself does not contain a feature for that. Though you could change, in a folder portal, the view option, for large, medium, classic, etc, to change icon size.

Reply to Galactic Civilizations III - The 100 Player Game in GalCiv III Dev Journals Stardock Forums

Doctor Who references, of course, it all makes sense now! I "named a star" any Whovian would recognize immediately. It starts with a G. [e digicons]B)[/e] Excellent write up, it's quite amazing the game can hold 100 factions inside and not melt down. How long were the turns for the AI? Did you feel it was easy to play with neighbors so close by, or was it a bit nerve wracking?

Reply to Why is it taking so long to process my order in Stardock Support General Stardock Forums

That is an authorization hold, it should clear within a few days.

Reply to Crappy work laptop takes forver to load GC3 after beta update in GalCiv III Support GalCiv3 Forums

I thought DARCA's advice was spot on. This is probably 1 of 2 ways to decrease the time it will take to load/play GC3, the next being to install it on a SSD. Since it's a laptop, your limited to the onboard graphics, so RAM and SSD are the way to go. Oh, also keep it plugged in so you're 1-Not running on battery and 2-Not running on some low-performance mode due to running on battery. Any logistics due to it being a work laptop is up to the users discretion. [e digic

Reply to [CRASH] (FE: Fallen Heros) Quest crashes the game. in FE Support Stardock Forums

After loading your save and testing it, I did not have a crash. I'd like you to submit a support ticket here so we may look further into your game crashing: https://esupport.stardock.com/index.php?/Tickets/Submit

Reply to Why is it taking so long to process my order in Stardock Support General Stardock Forums

Mistakidis_Sakis - I've responded to your ticket.

Reply to fences not showing up in my account in Stardock Support General Stardock Forums

You should have received an email from us with the download link and product key. Can you check that, and also check your spam folder?

Reply to Consistent Disconnects in Technical Sins Forums

Please submit a support ticket here so we may further assist you; https://esupport.stardock.com/index.php?/Tickets/Submit

Reply to Avatars not showing ?? in WinCustomize Talk Stardock Forums

Yay, thanks T-Man!

Reply to Dock disappears in ObjectDock Stardock Forums

Please write in to support so we may further assist you: https://esupport.stardock.com/index.php?/Tickets/Submit

Reply to [BUG] Intel HD 4000 GFX in Galactic Civilizations III Stardock Forums

This may help, an opt-in beta patch: http://steamcommunity.com/app/226860/discussions/1/35221584477484495/ You can also check here for more information: https://forums.galciv3.com/452855/page/1 / If you still experience problems, please contact us in support: h

Reply to Forum avatar gone and unable to upload a new one. in Forum Issues Stardock Forums

As a result of the server outage, avatars disappeared. It's being worked on.

Reply to Avatars not showing ?? in WinCustomize Talk Stardock Forums

It is being worked on.

Reply to New Master WindowBlinds Skin: Atheros in WinCustomize News WinCustomize Forums

rustysam - I've responded to your ticket and you should be all set. S J N - I've responded to your ticket and you should be all set. Sorry for the delay in it not showing up immediately.

Reply to License is currently associated with a different computer since latest upgrade? in Start8 Stardock Forums

Please write in to support here so we may assist you: https://esupport.stardock.com/index.php?/Tickets/Submit