The_Gear

The_Gear

Joined Member # 5652658
16 Posts 1,727 Replies 1,228 Reputation

Our servers are back up, there was an unplanned outage over the weekend, and we apologize for the inconvenience. If you're still experiencing issues please contact us here: https://esupport.stardock.com/index.php?/Tickets/Submit

2 Replies 1,526 Views

If you're still having this issue please write in so we can check your accounts and when you've last activated: https://esupport.stardock.com/index.php?/Tickets/Submit

11 Replies 6,139 Views

gmc2 - That was in reply to the statement made that redneckdude pays to subscribe to WinCustomize, while true, the forums are free for anyone to use. Please don't read into this more than, the forums are free. :) RedneckDude - Only for you, my friend ;)

121 Replies 299,465 Views

Would it be possible for you to make a video of this flickering and send it along with screenshots and the support tool to us? support@stardock.com - It's best to link the video from youtube or dropbox if you can. http://sd.stardock.com/Support/supportToolTest/SDSupportTool.exe - This tool will collect the logs from our software and any error logs.

3 Replies 3,378 Views

It will stay just over an icon's width wide and will not decrease less than that, if that's what you're attempting. If it's something else, please let me know and show screenshots.

7 Replies 4,091 Views

I'd like you to uninstall the applications and then reinstall them again. If you still have issues, please take a screenshot of the error message and any details, like what application you're trying to update, and reply with them, or you can submit a ticket here with them as well: https://esupport.stardock.com/index.php?/Tickets/Submit

1 Replies 1,329 Views

Have any of you sent a support ticket in about the issue at hand? I'll pass it along that it's not working as intended. Also, the forums are free to use.

121 Replies 299,465 Views

jbarr3 - Your activations were reset on the 4th and 3rd which required you to activate again, which you did on the 8th. This was before we pushed an internal fix on the 5th. Sorry for the confusion, you should be all set now. It just happened that the fix was between you getting reset and activating again.

36 Replies 73,103 Views

You can purchase additional licenses from our store for your PC's. You would be able to keep track of the product keys on your My Downloads page, after registering the product key to your account. https://store.stardock.com/product/ESD-SDS-W1211

2 Replies 1,374 Views