[quote who="Dr W - Fences Support" reply="49" id="3950605"] Howdy @Wild4fire, just seeing if the issue has been popping up any more. [/quote] No, it hasn't popped up again. So whatever caused the one or two times since your fix, it's not something that occurs regularly. For now, I'll disable logging in Fences. Should the issue rear its ugly head again I'll start logging again.
[quote who="Dr W - Fences Support" reply="46" id="3949692"] Unlikely. That setting doesn't have any impact on the desktop itself (only new standalone explorer windows), and lots and lots of users using that as well. So I wouldn't worry about that one! I'd say that just each time you see the problem come about, send a report right away, and I can see if something pops out. 🙏 [/quote] Alright, I'll send out a log immediately when the problem pops up again
Could it perhaps have something to do with the fact that I have Windows configured to launch folder windows in a separate process? Usually, all file explorer windows, including the desktop shell, run in a single explorer.exe process. If one file explorer window hangs or crashes, it will cause all file explorer windows running in the same process to hang or crash until the process restarts. So, for increased stability I have Windows configured to launch folder windows in separa
I am curious though, am I the only one with issues like this? Surely I'm not the only one? Or is there something specific in my situation that causes these problems? I'm glad that it occured on a fresh Windows installation so at the very least we cannot blame an old Windows install.
[quote who="Dr W - Fences Support" reply="40" id="3949365"] [e digicons]:([/e] Ok noted. Will keep an eye out for it. [/quote] It would seem it occurs much less frequently now. Also, I have observed a new behaviour -- just now, when I got home and turned my monitor on I did not notice anything, the fences were still in the correct place. However, as I opened a fence, the icons were all jumbled. Logging out and logging back into Windows did, as previously, fix the fences.</p
[quote who="Dr W - Fences Support" reply="37" id="3948879"] Verified logs look good; glad we could get it fixed for you and ty again for your help! [/quote] It's been a few days but unfortunately, today the issue returned. I've enabled logging again and I'll try and see if I'm able to catch a few such occurances. If so, I'll upload the log and respond in this thread again.
[quote who="Dr W - Fences Support" reply="37" id="3948879"] Verified logs look good; glad we could get it fixed for you and ty again for your help! [/quote] No, thank *you*! I'm glad you guys offer support that's actually good, it's not always like that with software companies.
[quote who="Dr W - Fences Support" reply="34" id="3948706"] Wooo! Fingers crossed! Will await further confirmation but that's great news so far! If it ends up being fixed, upload a report one last time so I can scope it and verify everything looks good under the hood, beyond it just empirically working. But yup I'm hoping this one is a wrap. Thanks again for your help resolving. [/quote] Everything's still OK over here, so I think it's safe to assume the issue has
[quote who="Dr W - Fences Support" reply="34" id="3948706"] Wooo! Fingers crossed! Will await further confirmation but that's great news so far! If it ends up being fixed, upload a report one last time so I can scope it and verify everything looks good under the hood, beyond it just empirically working. But yup I'm hoping this one is a wrap. Thanks again for your help resolving. [/quote] Just got home and checked -- everything's still OK! If tomorrow everything is
Well, it's early morning over here and I just turned on my display. Behold: all Fences are still correct! To be sure, I'll celebrate after a few more tries, but this is very hopeful! :)
[quote who="Dr W - Fences Support" reply="31" id="3948662"] Hi Wild4fire, yes, curious indeed. It seems like 24H2 is treating your monitor-off situation differently, and further, in a way that we're not seeing on other systems. Nonetheless, I'm hoping that this build might fix it. Give this a try, while once again enabling advanced logging (AFTER installing/rebooting), and let's see if we've moved the ball forward. Fingers crossed, and in either event really would like to get
[quote who="Dr W - Fences Support" reply="28" id="3948420"] @Wild4fire, thanks for the report. Some good news! I'm noticing a very interesting oddity in this round of logs – and one that we're able to do something about. Technicals: When your monitor goes to sleep, it's doing something very interesting in that (1) it's disappearing altogether (system reports 0 physical monitors with 1 virtual monitor @ 1024 x 768) (2) the IDs of that 1024 x 768 aren't matc
Well, it's not that my monitor is going to sleep, I actually turn it off. But that's something that I also did when I still had Windows 11 23H2 installed, so I'm guessing that Windows 11 24H2 has some changes under the hood that cause this issue. I don't think it's a driver issue. If I remember correctly, the issue didn't appear with nVidia drivers version 561.09 which I had installed back when I was on Windows 11 23H2. When I installed Windows 11 24H2 (a fresh install, not an in-plac
Just uploaded a new log through the built-in log uploader.
I'll upload a new log tonight. In the meantime, I've discovered something else -- when Fences get messed up/distorted, the desktop right-click menu also gets changed. This is the desktop right-click menu under normal working conditions: And when Fenches have
[quote who="Dr W - Fences Support" reply="24" id="3947968"] Roger that. Able to upload again the new log? Thanks again [/quote] There are no new logs, I stopped logging after three incidents. I don't want to be running logging for days. I'll enable logging again tonight so it can catch the issue overnight and tomorrow morning and evening when I'm away for a while.
[quote who="sdrohan" reply="22" id="3947848"] Quoting Dr W - Fences Support, reply 20 So just noticing – any reason you're not using this (new default) setting? We're looking at fixing the issue you pointed out as well with the legacy system and are taking steps based on your log, but you might see better results wit
[quote who="Dr W - Fences Support" reply="20" id="3947771"] So just noticing – any reason you're not using this (new default) setting? We're looking at fixing the issue you pointed out as well with the legacy system and are taking steps based on your log, but you might see better results with this option. Curious if using that option resolves the issue in a way that's satisfactory. <img style="cursor: pointer;" src="https://cdn.stardock.us/forums/6/50/650776/823197c2-90a
The error report package has been uploaded (FencesIssueReport_v5.8.5.4_2024-10-17_20-38-13) to the Dropbox account <span class="dig-Text dig-Text--variant-paragraph dig-Text--size-medium dig-Text--color-faint dig-Text--size-standard dig-6lejgsc_20-8-0 dig-6lejgs0_20-8-0 dig-6lejgsn_20-8-0 dig-6lejgsr_20-8-0 dig-6lejgsk_20-8-0 dig-6le
Just got back home, my fences were messed up again. Tried restoring a Fences backup, didn't work. However, thankfully the backup feature shows that a backup was taken at 08:10 this morning, about an hour after I turned my monitor off. That backup shows the messed up fences, so apparently the fences getting messed up occur with about an hour after turning the monitor off. I'll keep Fences logging until I've had two more occurances of this issue.
I have just verified that just waiting does not cause Fences to auto-correct. The Fences remain messed up until I restart explorer.exe or log out and log back in again. I have enabled logging and when I get back home from work this evening the issue will have occured again so at least one event will have been logged. Tomorrow morning a second event will have been logged.
[quote who="sdrohan" reply="14" id="3947453"] Quoting Wild4fire, reply 13 Just blacking out the display through Windows power settings does not appear to cause the issue to appear. Thank you for the effort. Since you do not sleep your PC, the power it uses does not seem to be
[quote who="sdrohan" reply="12" id="3947245"] Quoting Wild4fire, reply 11 Why would I do that? That's not a solution. Also, with pre-5.84 Fences and Windows 11 23H2 this all worked just fine. So why wouldn't it now? I am not presenting it as a 'solution', While4fire. However, you just na
[quote who="sdrohan" reply="10" id="3947176"] Quoting Wild4fire, reply 9 I just woke up and checked: Fences were messed up again - I tried restarting explorer.exe and yes, that fixed things. If you are physically turning off the monitor, try leaving the power on but setting your Windows power
I just woke up and checked: Fences were messed up again - I tried restarting explorer.exe and yes, that fixed things.