sdRohan

sdRohan

Joined Last seen Member # 4871965
372 Posts 9,601 Replies 28,404 Reputation
Reply to Start 10 Explorer.exe Fault Win10 Creators in Start Menu Products Stardock Forums

We, in support, have not had any reports of note on this issue. I would like you to try (on one of the PCs in question), if a full purge / reboot / reinstall resolves it. The following tool will purge the application for a possible re-install. **IMPORTANT** Please save any open documents/work and close out all of your applications including browsers. Your PC may restart after running this .bat file. Please follow this link: <

15 Replies 74,531 Views
Reply to Slower Desktop Navigation when activating Fences in Fences Stardock Forums

Sorry to hear you are having issues. As you might expect, we don't see what you guys are. Also, from the reports, it's only a very very small amout of people that are seeing it. That is actually worse, we would rather a lot of people were - more people = more data. With that, we need your help in figuring out what it is. For the willing, we have devised some tests to see if it will point us in the right direction: After each, I will ask you to 'test',

31 Replies 171,285 Views
Reply to start button greyed out in GalCiv III Support Stardock Forums

Sorry you are having issues. Try verifying the game: http://sd.stardock.com/sean/JingImages/2017-05-16_1500.png If that fails, in: \Program Files (x86)\Steam\steamapps\common\Galactic Civilizations III Are any / none of these files present? GC3Base.exe GalCiv3.exe GC3Crusade.exe If any are missing (we will need to know what ones in the end), di

1 Replies 4,482 Views
Reply to Rolled out fences not returning to proper position in Fences Stardock Forums

Games that change the resolution can often have unexpected effects when you exit. Try restoring a snapshot: To restore Fences to a previous snapshot: -RRight-click on the desktop and select "Configure Fences..." -Click on "Layout and snapping" on the left hand side of the configuration window that appears. -Select a snapshot you wish to revert to. A preview window will appear showing you what the desktop will look like. -Click Re

3 Replies 10,831 Views
Reply to Fences leads clash to Windows 10 Creator Update (Build 15063.138) in Fences Stardock Forums

If you are using Fences 2, support has ended for it on Windows 10 post CU update. If Fences 3: The following tool will purge the application (your settings and layout will be preserved). **IMPORTANT** Please save any open documents/work and close out all of your applications including browsers. Your PC may restart after running this .bat file. Please follow this link: http://sd.stard

2 Replies 8,707 Views
Reply to Gal Civ 3 Won't start and just crashes in Galactic Civilizations III Stardock Forums

[quote who="zzyzzyxx2" reply="17" id="3669742"] BUR-717-98061 is the second one bugging them about the first one [/quote] Sorry you are having issues but that was the reason for your delay,zzyzzyxx2. When you keep asking for status on a ticket, in your case, 5 times over 4 days, it keeps us from seeing it in a timely manner (we view by oldest 'activity' so we help people in order). When you respond so often (without a reply from us), that is &#39

22 Replies 68,002 Views
Reply to Escalation Browser in Ashes of the Singularity AshesoftheSingularity Forums

[quote who="jabamaya" reply="3" id="3668794"] Is that an update to the: MULTIPLAYER: Escalation Browser from the 21th Dec (https://forums.ashesofthesingularity.com/481111)? The old browser still works for me, but the new one I can't start, it says something like: "steamapi failed to init". Any ideas? [/quote]</p

13 Replies 66,401 Views
Reply to Click and Dragging not working properly in Multiplicity Stardock Forums

Hello, Try downloading the following file: http://sd.stardock.com/zubaz/apps/Purge_MP.bat If you're on Vista/7/8/10, right click on the file and select "Run as administrator". Example: http://sd.stardock.com/sean/JingImages/2015-02-02_1650.png If you're on XP, double click to apply it. After it compl

2 Replies 10,244 Views
Reply to WindowBlinds 10.51 and SkinStudio 10.1 Betas Now Available in WindowBlinds Stardock Forums

[quote who="Nerius" reply="11" id="3663469"] I have the same problems/bugs as before, sluggish opening of windows, except that the save window position is fixed in this version. (Nice, thank you for that!) Now Pale Moon x64 freeze when playing Farmville2 at Zynga/Facebook in fullscreen mode. In fullscreen mode pale moon/flash player freeze up. Must terminate pale moon/flash. When disable Windowblinds it all works fine as usual. So it's not

20 Replies 24,769 Views
Reply to Stardock does not send me my registration number in Object Desktop Stardock Forums

Hello, As your ticket auto-reply should have stated, Stardock was closed for a portion of the holiday season. That said, we did try to keep up with tickets but some delay should have been expected. That said, the reason for your issue was that you had created multiple accounts. There were merged and your ticket answered. Regards.

2 Replies 31,095 Views
Reply to All My Programs Are Asking For Activation in Object Desktop Stardock Forums

' Since I triple boot on the same computer though, hows does that count for activation's since it is the same PC? ' Since they are different PC instances, they would each take an activation. We have seen manual deactivation activity from both of you lately on your end. Knowing that, that you get 5 activations per key, and that each PC instance will take an activation, that may help clear things up. We also have had no other reports like yours

24 Replies 62,947 Views
Reply to Fences just dissapeard on Win 10 in Fences Stardock Forums

A test... The following tool will purge the application (your settings an layout will be preserved). **IMPORTANT** Please save any open documents/work and close out all of your applications including browsers. Your PC may restart after running this .bat file. Please follow this link: http://sd.stardock.com/zubaz/apps/Purge_Fences.bat Save the file to your desktop, right click it and select "Run as Administrator" if you're on Vista/7/8/8.1/10 <p

19 Replies 38,358 Views
Reply to Why can't i buy Fences? in Fences Stardock Forums

We see the same, that the information you are entering is not valid. It would be prudent to double check it and \ or call your bank if it continues.

3 Replies 4,974 Views
Reply to Cannot download SkinStudio in WindowBlinds Stardock Forums

Thus far, all of you seem to have the same cause. You purchased under one address (perhaps on you use for PayPal) but activated under a different one. Try this link with your other, purchase, email: https://www.stardock.com/support/productkeyretrieval

7 Replies 8,655 Views
Reply to Support Ticket in WindowBlinds WinCustomize Forums

You did not receive a response because you updated your tickets 3 times before we had even seen it. When you do that, it resets the activity on it. That said, I have answered it.

1 Replies 2,698 Views
Reply to Fences taking a VERY long time to startup upon boot in Fences WinCustomize Forums

The following tool will purge the application (your settings an layout will be preserved). **IMPORTANT** Please save any open documents/work and close out all of your applications including browsers. Your PC may restart after running this .bat file. Please follow this link: http://sd.stardock.com/zubaz/apps/Purge_Fences.bat Save the file to your desktop, right click it and select "Run as Administr

13 Replies 18,404 Views
Reply to HELP: Purchased Multiplicity, Have Not Received Key, Unable to Activate, No Order History in Stardock Software Stardock Forums

[quote]Since placing my order, I've come to find that many people are having similar problems with all/most of Stardock's software, ordering, activation, and downloads. [/quote] They are? Can you point me to those please? As for your current issue, I see that an account was created on 8/31/2016 but no purchase. If you do not see it on your bank statement, then it likely did not go through for some reason. If you do see it on your bank a

4 Replies 1,745 Views