RonaldKirk

After working with tech support to find a solution to this issue, and continuing to get blank KeepSafe file versions, I saved the working file to a shorter path location in My Documents. From this new path, the KeepSafe file versions saved correctly. In other words, a short path allowed KeepSafe to work. The blanking path was about 125 characters. There seems to be a bug remaining having to do with file paths. It has been nearly two weeks since I heard ba

First installed on Vista Home Premium, now on Windows 7 Pro, I find a regular problem where many files are being saved with zero bytes, i.e. no content. I have only investigated this with Word Doc files, but this is the common file type with empty files (both doc and docx types), and the most important files on a daily basis. AutoCAD dwg files seem to save properly. Graphics files seems okay. I have seen old posts on this problem with a bug fix coming in version 2.0.