Unable to create new Fences

from Stardock Forums

I didn't see any window updates but I suddenly cannot create any new fences. When I draw a rectangle, the area darkens, then disappears.

A right click on the desktop does show Fences configuration, but it might be helpful to add submenus such as Create new fence.

Am running on windows 10, Fences version 3.0.8.1.

What can I please do? Uninstall, reinstall?

Thanks,

George

fences
21,808 views 13 replies
Reply #2 from Stardock Forums Top

I have also lost the ability to create new fences. I tried reinstalling numerous times, no change in ability. I even have a new laptop, reinstalled programs, still unable to create new fences.

Galactic Civilizations III
Reply #3 from Stardock Forums Top

Quoting Kathleen, reply 2

I have also lost the ability to create new fences. I tried reinstalling numerous times, no change in ability. I even have a new laptop, reinstalled programs, still unable to create new fences.
End of Kathleen's quote

Hello,
Sorry to hear you are having issues. Need more information on your system.

1) Windows version, please use Winver.exe for full Windows version numbers.

2) Fences version installed.

3) Have you tried uninstall and reinstall on Fences.

Thanks


Basj,
Stardock Community Assistant.

Reply #4 from Stardock Forums Top

1) version 1903 (OS build 18362.900)

2) Fences 3

3) Many times, this is new PC and downloaded to install from this website. 

Reply #5 from Stardock Forums Top

Hello, Please check if you have not accidentally locked your fences. If you do, please unlock it and try again.

Thank you,

Basj,
Stardock Community Assistant

Reply #7 from Stardock Forums Top

Great, glad it is fix.

Thank you,

Basj,
Stardock Community Assistant

Reply #8 from Stardock Forums Top

Basj,

I am having the same problem.  I used PCmover to move my data and programs to a new computer.  I bought a new version of Fences to install on the new computer.  After installation it shows on the computer but I cannot make a new fence with the right mouse or the left mouse.  The icon will not start the software settings.  The program itself will not run.  If I install and let it generically set up fences it does that, but will not let me add new ones.  I have purged, reinstalled numerous times.  I have not locked fences. Can you help? 

Reply #9 from Stardock Forums Top

Quoting hamlyfamly, reply 8

Basj,

I am having the same problem.  I used PCmover to move my data and programs to a new computer.  I bought a new version of Fences to install on the new computer.  After installation it shows on the computer but I cannot make a new fence with the right mouse or the left mouse.  The icon will not start the software settings.  The program itself will not run.  If I install and let it generically set up fences it does that, but will not let me add new ones.  I have purged, reinstalled numerous times.  I have not locked fences. Can you help? 
End of hamlyfamly's quote

Hello,
Sorry to hear you are having issues. But, Please stop posting on multiple threads on same issue. It get confusing really fast. Mike answered on your other threads. Pick one and Stay with that one.

https://forums.stardock.com/500734

https://forums.stardock.com/500732

 

Thank you,

Basj,
Stardock Community Assistant

Reply #10 from Stardock Forums Top

Me too -- unable to create a new fence on my desktop.  Right-Clicking on the desktop in an open area shows the pop-up menu with the Configure Fences option at the top.  Clicking this option shows the Stardock Fences 3 (version 3.0.9.11) app window, but the only thing there is text saying to create a new Fence by drawing a rectangle on my desktop, which doesn't work for me.  On that same screen, down at the bottom, In the Basic options area Fences, is an Enable/Disable checkbox (checked) and Create Fences drop-down list with left mouse only option set, but I've tried all three options -- none work.  In the desktop pop-up menu, under the view option the lock fences option is unchecked.

Using the mouse button, set above, I can drag-draw a rectangle around some desktop icons, but that only highlights/select those icons.  If I drag-draw a rectangle in an open space on the desktop, nothing happens.

I'm using Windows 10 version home 2004 (OS Build 19041.746).

By the way, in the Stardock Fences app, please consider making the Create a fence clickable and open a new page that shows more details on how this works.  In the new page also have box into which you can drag icons from the desktop and populate a new fence, if desired, and a button that actually creates a new fence with the dragged icons or empty, if no icons were dragged.  This option to create a new fence would be especially helpful for people with no more space on their desktop.  I have space, but this new feature would still be helpful when the normal drag-draw method stops working.

Also, consider adding email support to the Configure Fences app's About page.

Thanks,

Ron  Brown

Reply #11 from Stardock Forums Top

Quoting howardb1, reply 10

Me too -- unable to create a new fence on my desktop. Right-Clicking on the desktop in an open area shows the pop-up menu with the Configure Fences option at the top. Clicking this option shows the Stardock Fences 3 (version 3.0.9.11) app window, but the only thing there is text saying to create a new Fence by drawing a rectangle on my desktop, which doesn't work for me. On that same screen, down at the bottom, In the Basic options area Fences, is an Enable/Disable checkbox (checked) and Create Fences drop-down list with left mouse only option set, but I've tried all three options -- none work. In the desktop pop-up menu, under the view option the lock fences option is unchecked.

Using the mouse button, set above, I can drag-draw a rectangle around some desktop icons, but that only highlights/select those icons. If I drag-draw a rectangle in an open space on the desktop, nothing happens.

I'm using Windows 10 version home 2004 (OS Build 19041.746).
End of howardb1's quote

Hello,
Sorry to hear you are having issues. Please refer to this thread, seam very similar to your issue. Reply#6.

https://forums.stardock.com/494957

Thanks
Basj,
Stardock Community Assistant.

Reply #12 from Stardock Forums Top

I'm not using Norton 360, and unaware of any other software that could be interfering with Fences.  I'm concerned about uninstalling/reinstalling Fences.  I've got three Fence groups and one has 205 icons.

Reply #13 from Stardock Forums Top

Hello,

From that thread, Reply#6, that client is not using Norton's. Btw, what security or Anti-virus software you are currently using? And if you wish to do the purge and reinstall. https://forums.stardock.com/486084/fences-support-faq#reinstalling. From what I understand Purge won't remove your save layout screenshot. But just to be safe you can backup your layout snapshot using this guide : https://forums.stardock.com/486084/fences-support-faq#backupsnapshots 

Thank you,

Basj,
Stardock Community Assistant