I am still evaluating the results and if there is a reoccurrence but on the surface, it seems as though the Purging and re-installing steps here on my primary system worked: https://forums.stardock.com/486104/multiplicity-support-faq#reinstalling
Unfortunately, neither of those apply to my situation. It is not the passcode but the encryption key and I do not have the checkbox selected.
Was this issue ever solved? I just added a new laptop into my mix of systems and now I am getting constant "connect can't be made due to the encryption key being incorrect" errors despite the encryption keys being set the same and none of the secondaries requiring encryption.
As a side note, if I bring the source laptop downstairs and utilize the seamless mode with both laptops plugged into 34in displays over HDMI and lids shut, everything works just fine. This ONLY happens using the KVM mode.
There are only two systems in this configuration and both are always the same two laptops. When this situation happens it has the following configuration: Source Laptop: Using built-in display, upstairs, running on wifi and plugged in Remote Laptop: The lid is closed, connected to a 34 in display via HDMI - downstairs - running on wifi and plugged in Regarding sleeping, the remote laptop is set to sleep
azDude, sdRohan, Neil, Does anyone have any thoughts on this? Is there an official support ticket route I should take or is that essentially this forum as it seems? I would really like to utilize this application as when it is working it fits my needs but this behavior blocks half of the applications use for my intent. Further assistance would be immensely appreciated.
Neil, Yes, it is the whole screen that is displayed that way. I can see actions I do with the mouse and keyboard are performed in the background (can confirm if I go to the actual remote machine itself) but until I fully disconnect out of KVM mode, the glitching does not dissipate. For further scope: To connect I: Right-click Multiplicity icon in the bottom right, click KVM mode..., then click Connect for the remote computer.</
sdRohan & AzDude, The problem is still happening, where can we go with this situation? Is there any debug or any other form of logging that can be viewed/enabled to understand why Multiplicity is glitching out like this?
sdRohan, Anything else to check into on this? It sort of makes multiplicity unusable for anything but quick KVM sessions as anything of length increases the likelihood of this display issue.
sdRohan, I updated the drivers to the latest Dell has out but it still seems to be happening: I did notice that one time, everything "locked up" as usual but it returned to normal functionality instead of the distortion.
It happens anywhere within 5 min to an hour from the initial connection. Both are connected via wifi. One via wifi5 the other via wifi6 Drivers are a bit behind and I will look into updating them:
Much obliged AzDude
I am currently controlling one system from another with both using Windows 10. I also aligned the resolutions to both 1920x1080. At seemingly random intervals when controlling the remote system the screen and input freezes and after a few seconds the screen displays as such: Yes, this was taken with my cell but that is due to taking a screenshot on this system