Basj I was not able to use that process because I could not get to that process. But I was able to enter the product key--one letter at a time. I mean that I had to re-touch the screen several times between each letter of my e-mail address and of the product key. Then it opened the Object Desktop list. I was able to maneuver to delete Groupy. But after the computer restarted, it is still cycling through the Vaio screen with a few icons, a bl
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