ilyamalyar

So is there a path forward to fix Explorer crashes for Forcepoint/Websence users? I remember that a year or so ago

I know, you guys a small company with wonderful popular products, but this attitude of pushing back to your customers, who go above and beyond trying to help solving a problem is amazing. So did I read it correctly - you guys DO NOT PLAN fixing it?

Well, as you can see from debug analysis, DesktopDock64.dll of Stardock clashes with QIPCAP64.dll of Websense. This can serve as ultimate confirmation that you were looking for. I understand that company needs to maintain its priorities, but can only hope that this minority story can get some attention in foreseeable future.

@sdRohan, As you suggested, I went to my IT department asking to solve the problem of WebSense and Stardock conflict. As you can imagine, in a large company it took lots of hops until I gained attention and got to the right people. Eventually their response was that they do not explicitly block Fences, but since Fences is not officially supported by company's IT, then the only solution that they can offer to avoid crashes is to uninstall Fences. Please tell us how

I used this procedure https://www.theexperienceblog.com/2017/02/27/how-to-solve-a-crashing-file-explorer-explorer-exe-in-windows-10/ <p style="font-size: 16px; background-color: #fdf

I used this procedure https://www.theexperienceblog.com/2017/02/27/how-to-solve-a-crashing-file-explorer-explorer-exe-in-windows-10/ and here are the results https://docs.google.com/document/d/1fNeiPBd68GfQCex6ZgI41AUPHNKYE3IDPBUPANKyagk/edit?usp=

Please keep this thread. People are subscribed to it for updates and it also shows how many people have the problem. Also: previously Stardock support suggested that Websense blocking may cause Windows Explorer crash and so they suggested to talk to a corporate/organizational support organization. But here is what not so clear: 1. If Websense does not block Fences as an application, why it may cause crash upon Win-D (and other methods to show desktop)? 2. Is it e

So what am I supposed to ask them to allow?

So does it mean that if my corporate PC has Websense installed, then Win-D will always crash Explorer with Fences installed? No solution?

Explorer still crashed upon Win-D (or other "show desktop" methods with this new version. It is very sad that Stardock does not fix this problem for months and only offers refunds or asks customers to clean reinstall Fences.

Update - Version 3.0.7.5 Beta - same result; Explorer crashed on Win-D or other "show desktop" methods

Stardock, This issue is widespread. It started after September Windows updates. Every time any method of "show desktop" is used, Explorer crashes. Reinstalls and cleanups dont help - you have a bug We dont need the refund, we need you to fix it. Please update what is being done.