macleankirkwood7

Hi, I had to reactivate my Start8 application 2 days ago. I had received information from Stardock Support on September 2nd that it may be my McAfee Anti-virus that was deleting the signature file. At Stardocks request, I added Start8 as an exclusion in McAfee. This wasn't enough. I had the product key so I could reactivate Start8. I don't want this to become a weekly habit. Also, the problem seems to occur weekly (7-9 days) but Stardock wants feedback within 72 hours.

As Neil suggested, I contacted support@stardock.com. They responded within 2 days with instructions to follow if I get the re-activation prompt again. Mike

Hi, I'm asked to re-enter my product key repeatedly every 1-2 weeks. I don't use cookies. I want to avoid hitting the max activations limit. What could be wrong? Thanks, Mike