The_Gear

The_Gear

Joined Member # 5652658
16 Posts 1,723 Replies 1,228 Reputation
Reply to How do I get S8Theme files to work? in Start8 Stardock Forums

Download the files then create a folder within this directory: C:\Users\Public\Documents\Stardock\Start8 Open the Start8 config and drop down the menu, see if they show up there. If not please contact us in support: https://esupport.stardock.com/index.php?/Tickets/Submit

1 Replies 2,643 Views
Reply to task bar... in Stardock Software Stardock Forums

This is the Windows taskbar and the issue is probably not related to Start8. But if you have any issues with Start8, please don't hesitate to contact us in support: https://esupport.stardock.com/index.php?/Tickets/Submit

1 Replies 769 Views
Reply to Some bugs in beta 3 in Sorcerer King Support Stardock Forums

Can you send a support tool in with your support ticket here and any accompanying screenshots so we may forward them to the developers? Support Ticket: https://esupport.stardock.com/index.php?/Tickets/Submit Support Tool: http://sd.stardock.com/Support/supportToolTest/SDSupportTool.exe

8 Replies 9,436 Views
Reply to Help! Beta 3 still causes game crashes in GalCiv III Support GalCiv3 Forums

It seems you had a ticket with us in September. I do wish you would have contacted us sooner to go over your crashing issues, but I'm glad you've posted so we can get you to submit a new ticket with your support tool and details about when the crashing occurs. https://esupport.stardock.com/index.php?/Tickets/Submit Also please note that the Intel 4000 series card is the very minimum card that c

4 Replies 7,462 Views
Reply to Beta 3 Game Freezes on Map in Galactic Civilizations III Stardock Forums

I would definitely try to reproduce it and if you can, send us a support ticket so we may gather information from your PC to pass on to the developers. You can send in a support ticket here: https://esupport.stardock.com/index.php?/Tickets/Submit

1 Replies 11,654 Views
Reply to Overlay Button Layout in ModernMix Stardock Forums

Can you send some screenshots to us in support so we may see what you're seeing: https://esupport.stardock.com/index.php?/Tickets/Submit

4 Replies 4,673 Views
Reply to Cannot access Sins: Trinity. "Activation code used by another account" --- > Game purchased on Steam in Technical Stardock Forums

It sounds like you've already registered your game to another email address. If you'd like to try activating the game with previous email addresses, please do so. Otherwise please contact us here: https://esupport.stardock.com/index.php?/Tickets/Submit - Where we will ask for your serial key to look-up the account your game is registered to.

1 Replies 4,160 Views
Reply to I just experienced the dark side of Steam in PC Gaming Stardock Forums

Oh no, by all means express disappointment if it's valid. But Valve put limits on family sharing for a reason. Perhaps you can ask them why or find it somewhere in their ToC, EULA, etc. I don't know the reason and I don't have the answers you're looking for. But I don't think what's being complained about is valid. That's my OP, you're free to disagree. You're asking for X but they only have Y, then you're complaining they're not giving you X.

64 Replies 431,451 Views