the_tramp_er

I received the email thanks. It's the first time I have done something like that. I usually double check for

As I said in reply #8 I have already submitted a ticket, and was sent a ticket I.D ref. How long are they on holiday?

I purchased Fences on 1st of January, but had no acknowledgement from you. I understand from posts here that Stardock are on holiday. However as you have been trading for a number of years, surely you could a system that can at least send emails confirming receipts of orders. I have submitted my question to Stardock and have an I.D ref.