JRSeaman

thank you so much!!!

Tickets will end up with Stardock support in either case. Just be sure to wait until you hear back from a support tech before you respond again. Otherwise you could lose your position in the support queue. Thanks for your reply, Hankers - I thought that might be the case... glad I asked! Ticket ID: KPP-809582 Have you tried checking this link to s

I sent an SOS ticket to sales@stardock.com , but I'm wondering if it should have gone to support@stardock.com - Anyone know... if I send another ticket to support, will it just kick back my sales support ticket? lol Hope that makes sense... I'm a new Stardock customer, wishing a knew where my products were... especially since Paypal shows a charge, but the order receipt page link that (