Having ordered a game Tuesday and been dealing with Customer Service since then (via email), I too would like to cancel an order for a game that never showed up in my account. And just to head off the usual "only submit one email" responses, I submitted an email Tuesday, got a response Wednesday which didn't resolve the issue and sent another that day and still haven't received anything back. I'd love to talk to someone about the issue, but whenever I call the custom
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