andrewfurneaux

Reply to how to download? in Stardock Support General Stardock Forums

It seems this issue has be solved it turns out i had to buy a copy of the sims 3 , i already owned a copy it just wouldn't let me run it with the copy i had.

Reply to how to download? in Stardock Support General Stardock Forums

Thanks I am disipointed it won't install or download and keeps telling me to register , I didn't expect to have so much trouble ! Ticket ID: AQK-755686 Subject: missing games Urgent Department: Sales & Billing Priority: <stro

Reply to how to download? in Stardock Support General Stardock Forums

I did! Should i email tech support and asked them to refer to that number?

Reply to how to download? in Stardock Support General Stardock Forums

This still doesn't seem to have fixed the problem which is disappointing , I sent an email several days ago, knowning that support wasn't open but I sent it to sales , if I sent another to support would this set me back in the cue?

Reply to how to download? in Stardock Support General Stardock Forums

Thank you very much for your help! I am about to go out of town but I';ll try this when i return

how to download? in Stardock Support General Stardock Forums

I don't know if I'm completely stund or missing something all together but the games are there now but won't install because i can't find them and won't downlaod because it says there not registered which I did, and then I tried to re--register and it tells me its done already! Am I missing something? thanks in advanced for your help

Reply to item not showing up in Stardock Support General Stardock Forums

well i got a receipt from paypal im out of town super time tomorrow so i'll just have to deal with it when i get back if its not resolved by then.

Reply to item not showing up in Stardock Support General Stardock Forums

I am using paypal with same email address i just sent a email to support am I right by saying they should show up right away?

Reply to item not showing up in Stardock Support General Stardock Forums

I though that's what I did, and there is nothing showing up, I though I got a message saying it could take up to a day for the payment to go though, does it really take this long?

Reply to item not showing up in Stardock Support General Stardock Forums

That's what I'm saying I have an account I installed implus I bought the games logged in and the games arnt there to download

item not showing up in Stardock Support General Stardock Forums

I joined Implus tonight and i paid for two games and they have yet to show up! How long does it usually take?