They are absolutely correct! Saved my previous components, reinstalled and viola! Solved!
Dragonrb-1
Would you like a pic of that receipt to prove i did?
There was a time when you could buy the individual programs for around $4 or $5. Yes I have a picture to prove it if you want.
It appears that I am mistaken, as pointed out by support. My email does not go past 2013 so I am not able to locate my receipt. So at this time I have to concede that I am in error. I will however say that I did purchase renewals, not sure why I think I thought I was buying a specific program. Once at $14.99 and once at $19.99. There is no way I am going to pay $34.99 for a yearly subscription to this. Simply not worth it.
Same thing happened to me. i purchased in 2012. I will not subscribe because I purchased the full program at that time.
I also bought Object Desktop before subscription (2013) and it was not yearly it was for the package deal. I feel that since I did purchase this item as a full purchase (not subscription) it should still be given to those who purchased it.