Not very good at all

With all due respect i'm really not impressed with most of the stardock products so far. I think they're covering a really nice area of development and on initial installation and use the programs look very nice. But the shear number of bugs, strange error messages, and simple yet highy un-user friendlyness I've come across in the couple of weeks i've been trying them out make them really not nice programs to use. Especially as the main aim of the programs in the first place are to make the windows gui nicer, more user friendly and more customisable.

Since installing the programs I now experience:

Visual C++ error almost ever time I quit Object Dock.

"Layered Hidden Window" cannot be shut down when exiting windows. Have to force shut down.

MCI command something something cannot be shut down when exiting windows. Have to force shut down.

Initial memory use of Objectdock is good, but after the system has been up a while usage can exceed 50+ Mb, which is just way too much for what it is.

Start menu flickers every now and then when the start button is pressed.

Uninstall problems. I've read that people say you need to install stardock central in order to uninstall stardock products, even though they come with there own uninstallers? This to me is just completely silly and is asking for major problems.. Why on Earth should you need to install another new program in order to unistall a previous old one?! Its just mind boggling.

SysMetrix memory usage has been known to go beyond 100Mb which is just crazy, but being as thats not a Stardock product i'll let you off

No search on forum... For the life of me I can't find it, if someone knows where it is please let me know.

Overlay problems caused by Windowblinds. Now I know people say that this is down to Microsoft but that is really besides the point. If you create a program that affects such a major part of windows as the overlay you should either warn the user of this during installion or before, or simply not include a piece of code that causes such a problem. It's like someone trying to sell a air conditioning unit that causes your tv to switch off whenever it turns itself on!?.. Ok, probably not the best example but you get the idea. You can't just say it's the tv's fault even though it may well be. It's just not the way it works.

All these problems turned my freshly installed copy of windows Xp Pro from a nice and smooth running system to a system that was just plain horrible to use. Sometimes, almost everytime I did something with any of the stardock products it brought up a new error message.

Just to explain what system I am running, in the hopes that it might help, here's the spec:

AMD 2800+
512Mb PC2700 Corsair Memory
Zalman 300W Quiet PSU
Asus A7N8X Deluxe Rev 2.0 Motherboard
WD 120Gb 7200rpm SATA HD
LG DVD Burner
Sound Blaster Live! 1024
WinFast TV card
ATI Radeon 9700 AGP Card running at 1024x768 32Bit 85Hz
Windows XP Pro SP2 Clean install with only the lastest drivers installed for main hardware.
Zone Alarm Version 6.1.737.000
PowerDVD
VLC
Zoom player
Windowblinds 5 Demo
Object Dock 1.2
Desktop X 3
SysMetrix with Candy Coated theme

And thats about it. All the software are clean installs too, as in no previous versions have been installed and uninstalled.

I'm sorry to rant on but it's only because I really wish I could use the software and not have all the hassle that comes with it. When it works fine its really nice to use, but unfortunately thats not the case so I shant be using any of the software untill some of these major problem are finally sorted. I think the designers really need to take a step back and stop trying to make the software bigger and better for the time being and go back to looking at the programs core and get that working beautifully first.

Best regards
6,607 views 22 replies
Reply #1 Top
I think its WB5 that is having some issues on peoples computers with CPU Usage. Try using WB4.6 and see if you get an improvement.

Posted via WinCustomize Browser/Stardock Central
Reply #2 Top
I've read that people say you need to install stardock central in order to uninstall stardock products, even though they come with there own uninstallers?

If a program wasn't installed with Stardock Central, it can't be uninstalled with Stardock Central. SDC will not even show as installed. But.... if a program WAS install via SDC, it should be removed with same.

Initial memory use of Objectdock is good, but after the system has been up a while usage can exceed 50+ Mb, which is just way too much for what it is.

That's probably a problem with a Docklet. OD+ has been running for a couple of days..... 7.224MB. Tha's with a systray dock, running tasks dock, and several tabbed docks.

Reply #3 Top
Thanks for the reply Jason but i've had no problems with CPU usage. I've actually been quite impressed with the performace of both Windowblinds and ObjectDock and could almost go as far to say that i've not noticed any slow down what-so-ever since i've been using the software . Well, apart from when windows starts to hit the page file prematurely due to memory usage that is.
Reply #4 Top
If a program wasn't installed with Stardock Central, it can't be uninstalled with Stardock Central. SDC will not even show as installed. But.... if a program WAS install via SDC, it should be removed with same.


Ah, thank you, thats explained it nice and clearly for me. I still think thats a slightly confusing way of going about things though to be honest. To make things easy for the user, surely SDC should be able to tell when it has a piece of it's own software installed on the computer, whether it's been installed through itself or not.

That's probably a problem with a Docklet. OD+ has been running for a couple of days..... 7.224MB. Tha's with a systray dock, running tasks dock, and several tabbed docks.


Thats exactly what my first assumption was as well, but it doesn't seem to be that case. Apart from the docklets that are automatically loaded when the program is initially installed I also installed an msn docklet on top. That was when I was getting 50+Mb usage. I then removed the MSN docklet and also all the docklets that were loaded as standard when first installed and i'm getting exactly 30Mb usage on first load. I have 9 tabs and 35 shortcuts and no docklets. I still think thats alittle on the high side for a bunch of icons..

But, being as you say your getting 7Mb usage, I'll have another fiddle, see what I can do.
Reply #5 Top
WB5=crash, IPv3=crash, Objectdock=Lovely useful app, Sysmetrix=Poison for games(Kills mem, makes comp start thrashing ) but at least it looks good, right?

*uninstalls sysmetrix, goes to IPv2 and WB4.6...*
Reply #6 Top
I wish you didn't have all those problems. I've always had good experiences with Windowblinds, Objectdock, etc. I've noticed the flickery start menu, but it only happens once in a great moon. Everything runs smooth, all the time, though. I don't know where the sluggishness comes from on your part. Maybe it's that your computer runs on 512mb RAM? I'm running 1gb of memory, maybe you should try adding more RAM?
Reply #7 Top
Having more memory just hides the memory problems really, thats probably why you don't notice the usage so much. 512Mb is fine for a standard XP install unless you plan or playing 3D games at high texture levels. On a clean install with no other software, windows XP uses about 140Mb'ish of real memory with nothing other then it's system processes running. Add 50Mb for zone alarm. Thats 190Mb. Giving 320Mb free for programs. Plenty.

The fact that sysMetrix was using 100Mb which is just under the amount that windows itself uses, (and thats a whole operating system) is just wrong. And 30-50Mb for a few icons and a bit of code is also a bit excessive. It's really just down to how the programs are written. If you look at the readme files that come with sysmetrix whenever a new version is released you can see just how many memory leaks are fixed with each given release. Thats where the problems lay.

Having more memory is one way to fix the problem but its not the way it should be.
Reply #8 Top
Sysmetrix=Poison for games(Kills mem, makes comp start thrashing


For the record, Sysmetrix isn't a Stardock product but it is aweful. Just my experience the 50 times I have given it a try.
Reply #9 Top
Actually, talking about the flickery start button, i've noticed that the way to make it flicker is to press the left mouse button at the very bottom of the start button, i.e within 1 or 2 pixels from the very bottom of the screen. Not sure whether it applies to all the different windowblinds skins, but it does it on the one i'm using right now (XP Corona)
Reply #10 Top
And i'll add another problem to that list.. Object dock won't uninstall, it just freezes up everytime I try, Great...
Reply #11 Top
After trying WB for a month or so I decided to buy the object desktop package. I installed it and tried a few skins, themes etc. just to get the feel of it. It was nice for about two hours, then things went south. In two days of having this installed I have lost control of Norton, have no system restore, can't do certian things on the internet and much more. I had to go buy a 300 GB drive to back up all of my important files even though I run a duel drive on my machine to make sure I don't loose data in the event of hd failure. I have had this xp installed for years and in two days I have to reinstall the OS. I paid money for this? It is a great idea but this is all beta and should be free until the gazillion obvious bugs are worked out. I really was looking forward to this program too, looks nice but thats all.

Posted via WinCustomize Browser/Stardock Central
Reply #12 Top
OK, I called tech support and they gave me a link to install the windows scripts that got corrupted. This fixed everything instantly. They were prompt and knew what was happening at tech support so I'm giving it another go. I'll give an update in a couple of days.

Posted via WinCustomize Browser/Stardock Central
Reply #13 Top
Wow Paladin....convenient for you to be able to call Tech....most current customers must deal with a 48 hr turnaround via e-mail for backup support & troubleshooting & even those intructions sometimes fail to recover the buggy app
Reply #15 Top
Wow Paladin....convenient for you to be able to call Tech....


It's not like it's hard to find the phone number. It took me two clicks and a phone call to get the right number.


Posted via WinCustomize Browser/Stardock Central
Reply #16 Top
what is it about groupies not only being unhelpful but adding insult to injury?
Reply #17 Top
what is it about groupies not only being unhelpful but adding insult to injury?


What is it about folks who complain (with sarcasm) and make little effort to solve their own answers? I notice you didn't ask Paladin for the number, did you want it?

Another option is the knowledge base: https://www.stardock.helpserve.com/

initiatedsean441, are you having a problem witha Stardock app I might be able to help you with?

And I perfer fanatic to groupie, if you please.


Posted via WinCustomize Browser/Stardock Central
Reply #18 Top

Man, I really gotta save knowledge base to favorites. I have to keep looking through posts to find your links Zubaz.


Need more practice too.  Took me 3 clicks from the link you provided to get the phone #.


That is totally unacceptable! 

Reply #19 Top
I have to keep looking through posts to find your links Zubaz


I have the Stardock refund policy as a favorite to throw down when someone tries to bluff "I'm quitting, give me my money back."

I love that link.


Posted via WinCustomize Browser/Stardock Central
Reply #20 Top

Yepper.  Everytime someone starts the whining about 'money back' - I wait for you to post it.

Reply #21 Top

I have used Sysmetrix since it was first around....and it did do some odd things in the past....[years ago]...but it's perfectly fine now.

As with pretty-well every skinnable....sometimes it can be the skin causing the issue, not the app....

Reply #22 Top
"But the shear number of bugs, strange error messages, and simple yet highy un-user friendlyness I've come across in the couple of weeks i've been trying them out"! WOW!!- This is the same quote I used to send to Bill Gates,(He never talks to me anymore)I too have found a few bugs but trail & error and lots of reading have helped me figure a lot of it out. Here lately its all good, and I would'nt go back to Luna for all the....Wait give me a grand I would. (but I would use WB to show it) Hang in there, Its bound to get better