Stardock Support

Whoa Big Fellah'

from WinCustomize Forums
Yesterday I sent an email to SD support, asking about the 'subpackage' feature in the new IP. Today I recieved no less than 13 emails stating they had received the email. When I sent them an email to let them know they were flooding my email box...I received a fourteenth stating they had received the first email.

For anyone who says SD Support never responds...can you tell me 'exactly' what you did to get them to stop.


3,112 views 12 replies
Reply #1 from WinCustomize Forums Top
Each one of those has a different #...interesting.

Posted via WinCustomize Browser/Stardock Central
Reply #2 from WinCustomize Forums Top
Prolly bids for the video...
ObjectDock - Access shortcuts and frequently used applications from an animated dock.
Reply #3 from WinCustomize Forums Top
Yup. I received three emails stating that one of my uploads was approved. At least they have a record of it.

Posted via WinCustomize Browser/Stardock Central
Reply #4 from WinCustomize Forums Top
Po, you sure you weren't trigger happy on the enter key?

Posted via WinCustomize Browser/Stardock Central
Reply #5 from WinCustomize Forums Top
Me..trigger happy????
Reply #7 from WinCustomize Forums Top
No, really. What do you mean trigger happy? Huh? I'm talking to you..
Reply #8 from WinCustomize Forums Top
hmmm...very odd indeed.  I wonder if the mail server had a hiccup and delivered your email to support multiple times, thus sending you multiple responses.  You don't have an auto-response on your email, do you?
Reply #9 from WinCustomize Forums Top
No auto response. I use Thunderbird. As you can see at the top, I only sent one email. I just thought it was funny...especially when I see so many other posts that say SDS never responds.
Reply #10 from WinCustomize Forums Top
Hmmm. I sent an email to them too, and I got a bunch of responses like that back too. Usually it's in groups of 3, about 20 min apart, a few times a day.
Reply #11 from WinCustomize Forums Top
It appears that there was a mail server glitch last night that caused messages to get delivered several times, hence the multiple responses.  Of course, if you ever don't get an auto response at all, you can assume that your email never reached us.
Reply #12 from WinCustomize Forums Top
All-righty then. It's been 3 days and no reply. I know they are busy. So I clicked on the link provided in the 'reply' email(s) to check the status of my request..and all I get is a blank page after logging in...with all 14 emails. I mean, they can't ALL have bad links, can they??