Jafo Jafo

Once upon a time there was a bug called Norton....

Once upon a time there was a bug called Norton....

Some programs can be a pain in the butt to use/retain....others also a pain to remove...and yet others are a pain once they're gone.

Norton doesn't screw around....they make one suit all.

Once I couldn't convince NAV2004 to actually SCAN ANYTHING [timely just days after updating its subscription], I decided it was time to move on....you know, actually get a proggy that worked.

I uninstalled Norton...using it's special removal tool and all...made a neat job of it....

or...

So I thought.

A week or two later...Microsoft Update didn't do its thing....

Me thunked...'hmmm...life's a bitch, etc....but it'll sort itself...probably'...

Alack and alas, no.

Google came to the rescue .... GIGO was adopted..... and days later I got a salient 'hit'.

Windows/MS Update uses a service called 'BITS'...and guess what?....the Norton Uninstaller disables BITS....

Dunno....probably just for a lark

.....and you cannot re-enable it, either......seems the appropriate solution is to re-install Service Pack 2, as that fixes it.....

Well....I haven't done that yet....reinstalled SP2.....probably because that Norton thingie will spit a dummy and reformat my motherboard out of spite.

Once upon a time, Norton Utilities was a handy proggy.....back when 486s were the bees' knees.

These days you could save yourself a lot of time and effort and just auto-lobotomize.....;p

44,828 views 80 replies
Reply #51 Top
Yep, Norton (Symantec) really wants to clean up its act.....since upgrading from NIS 2003 to 2004, I've had to format a total of 7 times now because it messes up other proggies and becomes unstable too easily. It has surely caused more problems than it ever prevented or resolved for me...causing conflicts with OD components and System Restore, etc, etc, etc. (see my recent thread in personal computing)

My plan was to switch to AVG, but put simply, NIS 2004 doesn't wanna be uninstalled and won't let me use my XP Pro SP2 disc to do a repair or upgrade, so it's a clean install or nothing, given that the removal tool I downloaded don't wanna work properly either. I've cursed Symantec ever since the day it was first installed (language not repeatable here) because their support leaves alot to be desired. All their email responses originated in India, from different consulants each time, and was a standard issue response that failed to address my particular issue. Now I've nothing against people in India being employed by Symantec, but it seems foolish to place support mechanisms offshore, away from the parent company with the resources immediately on hand to investigate and resolve product issues.

Anyway, I'm not up to concentrating on yet another format and reloading all my proggies due to a bad bout of flu, so I'll have to bear with NIS's niggling characteristics and inconsistencies for a little while longer. At present, NAV severely slows backing up from one drive to another because it sometimes wants to first scan files that have already been cleared by system scans...frequently popping up windows you must click on in order to continue. This is particularly annoying when backing up suites I've assembled from various skins and saved in ThemeManager...if I'm busy with other things also, and don't see the popup, it can take an eternity to back things up that only took moments before. Another more worrying issue is NAV occasionally popping up a warning window to say I've got a virus that couldn't be repaired....log events and subsequent scans reveal no such occurrence. These "so-called" intrusions occur even when I'm on safe sites like Stardock and WC, which is most peculiar, and Symantec have provided no satisfactory answer for these imagined threats.

NIS = Norton Internet Stuffup.
Reply #52 Top
Er, couldn't you just go to "services.msc" and re-enable it manually? Like, go to "run", then type in services.msc, double-clicking on "Background Intelligent Transfer Service", and changing the startup-type to Automatic? Or I could just be stupid for not thinking that you already thought of that.
Reply #53 Top

The Norton Uninstaller actually breaks BITS .... attempting to start the service fails...Automatic, Manual, etc....makes no difference....you can change that setting...but BITS still cannot will not start.

The 5 step reg edit and file deletion methods listed elsewhere failed at every step to restart BITS...the single only solution was a re-install of SP2.

As soon as I'd re-installed I went to the services and clicked 'start' on BITS and it did....no trouble at all...

Reply #54 Top
Er, couldn't you just go to "services.msc" and re-enable it manually? Like, go to "run", then type in services.msc, double-clicking on "Background Intelligent Transfer Service", and changing the startup-type to Automatic? Or I could just be stupid for not thinking that you already thought of that.

No.
The Norton Uninstaller actually breaks BITS .... attempting to start the service fails...Automatic, Manual, etc....makes no difference....you can change that setting...but BITS still cannot will not start.

you ain't jest a woofin Jafo. I didn't order the disk, did it DL style...rural mind ya... now I'll be ordering the disk in case nobody gets me one. 4-6 wks
Reply #55 Top

Been there, done that. Being an IT pro I don't like to give in, but where NIS2005 was concerned a clean install was the only way to get rid.

Nuke it from orbit - it's the only way to be sure

Reply #56 Top
LoL..And I thought it was just me that had problems with uninstalling Nortons..MAN do I feel better now!...
Reply #57 Top
NIS 2004 reasons not to install it and still counting

NIS 2005 reasons not to get NIS 2006
Reply #58 Top
McAfee is no better. I used to have McAfee, but ever since it's own updates would crash the program, I've switched to Nortan. Only had one problem with Nortan and the website seemed to have fixed it. The only thing I don't like about Nortan is the fact it uses Window's Script for the main interface page (when you click on "open NIS" in the tray). Other than that, it's better than McAfee any day.
Reply #59 Top
hey guys...i had the same problem with updates not happening...after a lengthy correspondance with a microsoft techie in the uk, we came up with this solution whenever update decides not to work :

1. Click Start and select Run and type "regsvr32 wuapi.dll" ( without the quotation marks and this applies to all the files)
2. Click OK to register it.
3. Click Start and select Run and type "regsvr32 wuaueng.dll" (w/o quotes)
4. Click OK to register it.
5. Click Start and select Run and type "regsvr32 wuaueng1.dll" (w/o quotes)
6. Click OK to register it.
7. Click Start and select Run and type "regsvr32 wucltui.dll" (w/o quotes)
8. Click OK to register it.
9. Click Start and select Run and type "regsvr32 wups.dll" (w/o quotes)
10. Click OK to register it.
11. Click Start and select Run and type "regsvr32 wuweb.dll" (w/o quotes)
12. Click OK to register it.

then reboot

this works for me everytime
Reply #60 Top

Only had one problem with Nortan

Everyone only has 'one problem' with Norton......

 

 

.....until they get the second problem....

Reply #61 Top

hey guys...i had the same problem with updates not happening...after a lengthy correspondance with a microsoft techie in the uk, we came up with this solution whenever update decides not to work :

Nope...not if you want the Auto-updating to work...

Any method of manual updating...with a fubarred Norton will fail/did fail...

Reply #62 Top
Nope...not if you want the Auto-updating to work


ahhh..that may be true....i never ever use auto-updating...
Reply #63 Top
Hey, now you guys are scaring me!

I've been using Norton for years, without incident. Hearing all these horror stories, though, makes me wonder if I should change. Or from the sounds of it, maybe I'd better not try to uninstall it.

I will say one thing in its defense. I have been trying out AVG, and twice now Norton has picked up on viruses that AVG has missed. (half a dozen of one?)
Reply #64 Top

 geyster ...no, if it's working for you you'll be fine. [It works for a lot of people].

As for AVG [what I use...amongst others], Norton is pretty good at getting false-positives....and they are likely what's not being detected by AVG....the latter seems more intelligent...

Reply #66 Top
Is it politically correct to be Anti-Symantec?
Reply #67 Top

Norton auto updater never works... unless you set a logon password, then tell norton in Scheduled Tasks that's what you've done... Best just nuke it from orbit, 'tis the only way to be sure...

...then install AVG

Reply #68 Top
Is it politically correct to be Anti-Symantec?


Best just nuke it from orbit, 'tis the only way to be sure...


Reply #69 Top
Newest genius strike by Symantec : Many people can't get mails with outlook or outlook express after the last live update of Internet Security 2005. Well, now mail is damn secure.


Does anyone have a solution to this problem or is it a complete re-install again!


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Reply #70 Top
Ahh norton...I remember those days...bad times
Now I just use McAfee, best antivirus/firewall I've had so far.
Reply #71 Top
Norton crashed my system. I now use AVG AntiVirus and Sygate Personal Firewall. Norton made my system un-usable to a point where I had to do a full destructive restore.
Reply #73 Top
Hmm, Sygate...


LOL! Go figure, huh..?


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Reply #74 Top
I used Norton Antivirus for several years and was quite happy. I purchased Norton Internet Security 2005 because of my positive experience with the antivirus and thoughts that the integrated firewall and antispyware would be helpful (I was running several different stand-alone products). I was quite surprised at how buggy the suite was. I finally uninstalled after trying several different configurations. Fortunately, I did not have any problems after uninstalling. I don't think I'll go back to Norton products.
Reply #75 Top
Best just nuke it from orbit, 'tis the only way to be sure...


Aaargh!
Jan 1st, 2006: Got new VAIO FS780 laptop. Came w/TEMP Norton AV (90 days:()
Now May 20. Reformatted 4X
McAfee works on my desktop like a well-oiled machine
along with AdAware/AdWatch
despite being homebuilt and three years old with many upgrades
Will probably go with McAfee just because it works. Spendy, tho.