Opacity is different on two different monitors using windows 11

Hello,
Sorry to hear you are having issues. Please post more details on your system. Refer here: https://support.stardock.com/space/SHC/1387954197/Contacting+Stardock+About+Fences+Issues.

Include information on your monitors resolution, scaling factors (100%,125% etc), wallpaper manager if any?  Fences translucent setting?

Thanks
Basj,
Stardock Community Assistant.

OS Name Microsoft Windows 11 Pro

Version 10.0.22621 Build 22621

Information on my monitors:

Resolution - 2560 x 1080 (recommended)

Scale - 100% (recommended)

Wallpaper Manager - Windows 11 (default)

, scaling factors (100%,125% etc), wallpaper manager if any?  Fences translucent setting?

DISPLAY #1 Settings

DISPLAY #2 Settings

Other information:

OS Name Microsoft Windows 11 Pro

Version 10.0.22621 Build 22621

Other OS Description Not Available

OS Manufacturer Microsoft Corporation

System Name 2990WX

System Manufacturer Gigabyte Technology Co., Ltd.

System Model X399 DESIGNARE EX

System Type x64-based PC

System SKU Default string

Processor AMD Ryzen Threadripper 2990WX 32-Core Processor, 3693 Mhz, 32 Core(s), 64 Logical Processor(s)

BIOS Version/Date American Megatrends Inc. F13a, 11/30/2021

SMBIOS Version 3.1

Embedded Controller Version 255.255

BIOS Mode UEFI

BaseBoard Manufacturer Gigabyte Technology Co., Ltd.

BaseBoard Product X399 DESIGNARE EX-CF

BaseBoard Version Default string

Platform Role Desktop

Secure Boot State Off

PCR7 Configuration Elevation Required to View

Windows Directory C:\WINDOWS

System Directory C:\WINDOWS\system32

Boot Device \Device\HarddiskVolume3

Locale United States

Hardware Abstraction Layer Version = "10.0.22621.819"

User Name 2990WX\******** (Edited)

Time Zone Eastern Standard Time

Installed Physical Memory (RAM) 32.0 GB

Total Physical Memory 31.9 GB

Available Physical Memory 23.7 GB

Total Virtual Memory 33.9 GB

Available Virtual Memory 23.4 GB

Page File Space 2.00 GB

Page File C:\pagefile.sys

Kernel DMA Protection Off

Virtualization-based security Not enabled

Windows Defender Application Control policy Enforced

Windows Defender Application Control user mode policy Off

Device Encryption Support Elevation Required to View

Hyper-V - VM Monitor Mode Extensions Yes

Hyper-V - Second Level Address Translation Extensions Yes

Hyper-V - Virtualization Enabled in Firmware No

Hyper-V - Data Execution Protection Yes

DISPLAY INFO:

Name NVIDIA GeForce GTX 1060 3GB

PNP Device ID PCI\VEN_10DE&DEV_1C02&SUBSYS_85ED1043&REV_A1\4&1C3D25BB&0&0019

Adapter Type NVIDIA GeForce GTX 1060 3GB, NVIDIA compatible

Adapter Description NVIDIA GeForce GTX 1060 3GB

Adapter RAM (1,073,741,824) bytes

Installed Drivers C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_a316fd2790791cc1\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_a316fd2790791cc1\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_a316fd2790791cc1\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_a316fd2790791cc1\nvldumdx.dll

Driver Version 30.0.14.7247

INF File oem29.inf (Section044 section)

Color Planes Not Available

Color Table Entries 4294967296

Resolution 2560 x 1080 x 60 hertz

Bits/Pixel 32

Memory Address 0xB0000000-0xB10FFFFF

Memory Address 0x90000000-0xB1FFFFFF

Memory Address 0xA0000000-0xA1FFFFFF

I/O Port 0x00001000-0x00001FFF

IRQ Channel IRQ 54

Driver C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\NV_DISPSI.INF_AMD64_A316FD2790791CC1\NVLDDMKM.SYS (30.0.14.7247, 35.78 MB (37,519,488 bytes), 12/3/2021 3:02 PM)

I can't seem to reproduce your issue on my Win11 system. Refer my screenshot below.

Moving forward. Please try purge and reinstall steps as mention here : [Link]. Just make sure to redownload the latest version (Fences 4.10.06 [Beta]) from your account page. Reboot after the purge. Reinstall and reboot again after the installation. Retest and report back here.

Thank you,
Basj,
Stardock Community Assistant.

Hello basj,

I did what you asked and I have mixed results.  There is a difference on my system between

Fences4_setup_sd    &    Fences4_4.1.0.6-j107-Setup_sd (BETA)

Per your instructions of install and removal with computer restarts in between results in the following.

Previously my screen looked like this... RUNNING Fences4_setup_sd

After purge, restart, install beta version then restarting again my screen does look like yours, i.e. like this on both the left and right of the screens (transparency is foggy looking, you can't see the waves of the ocean).

After rebooting, purging, rebooting, installing (Fences4_setup_sd) my screen looks like this.  (basically reverting back to the 4.0 non beta version).  This is how and what I want my screen transparency to look like.  I don't like the foggy background of the fences where you can't see the waves.

The issue and fix I belive lies somewhere in between your two versions, something changed in your software which changed what my monitors look like.

My monitors look identical but the labels on the back are different, perhaps this could be a reason why? The both use the same OEM7.inf driver default for Windows 11. 

I'm not sure which monitor is which as they appear with the same name (looks like duplicates).

one of them is     LGUM2558-P   and the other is    LG25UM56-PE

I'm not sure what the differences are between them.  If you need me to try FENCES 3, I can do this as well as I'm registered with this software as well.  In version 3 I'm pretty sure both sides of the screen looked like this...

 This is what I want.

Thank you for your time,

Sawz

Version 3 looks like this on my computer.

I was wrong about being able to see the waves in version 4.0.

On my pc, Version 3 looks like version 4.1 on both sides of the screen.  The difference lies in the

program version 4.0SD.

FYI...   performing a SFC /scannow  in elevated command prompt results in no errors being detected.

My drivers and OS installation are not resulting in any errors detected.

Thank you for your time,

Sawz

Currently I'm holding at Fences4_4.1.0.6-j107-Setup_sd (BETA).

I think this will be the best version for me to keep as there is uniformity between both left and right screens, it's not what I want but it's obvious from looking at your snapshot picture this is how it was intended to look like.

Waiting to hear back from you,

Sawz

If you don't like the frosted/blur background, you can try disable the Translucent background option and adjust the transparency slider accordingly.

Thank you,

Basj,
Stardock Community Assistant

Hello basj,

Thank you very much for all of your assistance.  In conclusion, the Fences4_4.1.0.6-j107-Setup_sd (BETA) version fixed my problem.  I had a problem which I did not realize, there was no uniformity between my left and right screens.

Uniformity is now fixed and I have my clear backgrounds by unticking the box "Translucent Fence Backgrounds"

I am satisfied with the results and I would like to close this issue.  I'm very happy with the results that I have now

Thank you very much for your time, all of your help has been greatly appreciated!

Sawz

Great, glad to help.

Thank you,

Basj,
Stardock Community Assistant