First, let me say that I have nothing but good things to say in general about Stardock products, WinCustomize and all the great skinners here, and this is NOT at all about bashing anyone. But the problem I have had on several occasions has been in writing to Stardock support and never receiving a response back other than the auto response. And I should add that I have been very patient and waited over a week for a response, rather than the 3 business days suggested, and which is now almost 2 weeks.

I have an ongoing problem the started after installing the newest version of WindowBlinds4.19. I have had several people here make suggestions in trying to fix this problem but nothing has worked as of yet. The problem is that after I updated/installed WB's4.19b, and then tried to open it, I keep getting a "WBload.exe has encountered a problem and has to close" which also then renders WB's3.51 inoperable as well and I have to uninstall all WB's and start all over again. This all began after downloading the Beta version of WB's4.19. I have uninstalled, zapped, rebooted, and reinstalled several times and still have the problem.

If this problem cannot be resolved, will it be possible to download a stand alone version of WindowBlinds4.19 so that WindowBlinds3.51 is not continually corrupted and I have to re-download things all over again and again? I would also appreciate knowing who the big cheeses are at both Stardock and WinCustomize, as in who I would contact to get the answers needed for problems.
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