Fences freezing and stop work on Windows 11 after update windows 21H2 and 22H2

from Stardock Forums

Fences is freezing and stop works on Windows 11 after update windows to 22H2 and install some update on 21H2.

After login on both computers, desktop is slow loading and on Windows 21H2 saved icon position is not restored after launch restoring action.

fences windows 11
11,315 views 10 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. Need to know more on your systems.

  1. Please include full Windows version numbers. Use Winver.exe.
  2. Need Fences version number for both system.
  3. Include monitor/s resolution and scaling ratio (100%,125%,150% etc) for both systems.

Thank you.
Basj,
Stardock Community Assistant.

Reply #2 from Stardock Forums Top

Hello,
first computer is: Windows 11, 22H2 build 22621.608, Fences 4.0.7.2, monitor: 1920x1080 (100%).

Second computer I will send later.

Best regards
Pavel Štůsek

Siege of Centauri
Reply #3 from Stardock Forums Top

Please try purge and reinstall steps as mention here : [Link]. Just make sure to redownload the latest version from your account page. Reboot after the purge. Reinstall and reboot again after the installation. Retest and report back here.

Thank you,
Basj,
Stardock Community Assistant.

Reply #4 from Stardock Forums Top

Second computer: Windows 11, 21H2 build 22000.1042, Fences 4.0.7.2, monitor: 1920x1200 (100%).

Reply #5 from Stardock Forums Top

Have you tried the purge and reinstalled I suggested above? And the result?

Thank you,

Basj,
Stardock Community Assistant

Reply #7 from Stardock Forums Top

Hi there, I believe I'm able to replicate. This freezing happens after the latest Windows update.

To replicate, create folder portal, click on any folder in the folder portal -> frozen. Same thing happened if you change the projection (extend screen, or show on display 2 only).

You will need to purge and reinstall then only it'll work again.

Please look into this issue.

Reply #8 from Stardock Forums Top

Quoting zhaohan, reply 7

Hi there, I believe I'm able to replicate. This freezing happens after the latest Windows update.

To replicate, create folder portal, click on any folder in the folder portal -> frozen.

You will need to purge and reinstall then only it'll work again.

Please look into this issue.
End of zhaohan's quote

Hello,

Thank you for your report. Please also include some more information so we can try to reproduce it on our system.

  1. Windows 10 or 11? Also need full Windows version numbers. Use Winver.exe.
  2. Fences version number.
  3. Do you use any other file managers replacement for Explorer.exe such as Directory Opus, XYplorer etc.

Thank you.
Basj,
Stardock Community Assistant.

Reply #9 from Stardock Forums Top

Windows 11 22H2 Build 22622.450, Fences 3.13.0. There is no other file managers replacement.

Reply #10 from Stardock Forums Top

Quoting zhaohan, reply 9

Windows 11 22H2 Build 22622.450, Fences 3.13.0. There is no other file managers replacement.
End of zhaohan's quote

You on Windows 11 insider preview build which Stardock officially does not support. Also you on Fences 3 which might not work well on Windows 11. Please upgrade your Fences 3 to Version 4 and use Windows 11 full release version. Not the Insider preview or Beta build.

Thank you,

Basj,
Stardock Community Assistant