Great to know you found the issue. And I believe, I can reproduce your issue. I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

thanks

1,5 month ago. when do we get an update?

Hello,

Sorry, but, nothing so far.

Thank you,

Basj,
Stardock Community Assistant

so since oct no update, no answer. What's about the update?

I believe, there will be an update soon, not sure when it will be release to public and not sure if this issue resolved with this update.

Thank you,

Basj,
Stardock Community Assistant

And still no answer and update.... really disappointing. Higher prices and then this bad support.

There is a new Fences 4.0.10.1 Beta released recently have you test that one out? https://forums.stardock.com/516973/page/1/#3878924

Thank you,

Basj,
Stardock Community Assistant

So I have now installed the beta. As I expected the problem is still there. Thanks for nothing. Can I get my money back for this circus here?

You should probably know what you fixed in the betas and what not.

Everything is disappointing only here.

Sorry to read that.

All refunds are handled via the ticketing system.

https://support.stardock.com/space/SHC/1339883584

Thank you,

Basj,
Stardock Community Assistant

That was a joke. Is that your only answer?

Just so you know, I also forwarded this issue again to Support for their input on it.

Thank you,

Basj,
Stardock Community Assistant

Hi hybrid,

I have logged this with the developers to look at (Internal code: FEN-161)

Thanks for reporting

Paul Scroggins
Associate Technical Support Analyst

Great thank you.

problem solved with newest beta. Thank you guys!