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Fences 4.10.06 Beta Feedback Thread

February 16, 2023 11:25:00 AM from Stardock ForumsStardock Forums

With the Fences 4.10.06 beta release today, we are creating this thread so that users can report any observed issues.  

Obtaining the beta:

Object Desktop members can get the beta from within Object Desktop Manager with 'show beta downloads' enabled:

Individual purchases (as well as Object Desktop Members) can also be obtained from your account page:

https://store.stardock.com/myaccount/products

Reporting an issue:

Please include the following for anything found:

  • Exact Windows version \ build (winver.exe)
  • Detailed steps to recreate the issue seen
  • Screenshots and videos are very helpful.  Videos can be uploaded to a cloud drive services (GoogleDrive, DropBox, OneDrive, YouTube) and link included in your post.  Images can be directly added.
  • If there are specific apps that the app does not work (well) with, please note what apps and their exact versions.  If any app is not common, a link to a trial version would be appreciated.

Thank you for your interest and any time you put into making Fences a better product.

 
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sdrohan
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Reply #1 February 16, 2023 11:26:47 AM
from Stardock ForumsStardock Forums

Fences 4.10.06 Changelog (Released 03/09/2023)

4.10.06 (03/3/2023)

  • Version updated to 4.10.06 (File version 4.1.0.6)

  • Fix for folder portal deleted files not going away

  • Fixed "WinKey+[key]" Fences hotkey could get stuck, after logging out from an admin app using WinKey+L and logging back in immediately. (Did not occur if not in admin app or if waited more than 60 seconds before logging back in)

  • Meaningful improvements to config-app startup time. (Down from avg 5-7 sec to 1.5-3)

  • Logging of app startup time to C# debug log

4.10.02 (02/21/2023)

  • Fixes Win10 desktop right click menu issues from prior beta build

  • Fixes "When German language is used, settings UI does not remember it's position"

  • Update version to 4.10.02 (will prompt in ODM now if ‘Show Betas’ is enabled)

4.0.10.1 (02/16/2023)

  • Fixed issue where folder portals with extra long paths could fail to load

  • Improved debug logging for multi-monitor layout issues
    'This does not directly address any issues with icons \ Fences not appearing on expected monitors, rather, it is collecting more data to help us address it in a future Fences update'. To learn more about how you can submit logs for this effort, please click here.

  • Fixed issue where "Show Fences on top" hotkey could stick

  • Fixed issue where Folder Portals created with drag and drop could appear in the wrong position

  • Fixed issue with shortcuts to offline network drives stalling Fences startup

  • Fixed issue where background blur was broken for monitors with negative coordinates

Discussion

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Reply #2 February 16, 2023 11:46:34 AM
from Stardock ForumsStardock Forums

Known issues

While we appreciate all feedback, please remember that we offer no official support for beta \ preview \ developer channel versions of Windows. If you report issues while in any of those early release channels, you should not expect them to be addressed unless it still exists in a retail version of Windows.

  • Improved debug logging for multi-monitor layout issues
    'This does not directly address any issues with icons \ Fences not appearing on expected monitors, rather, it is collecting more data to help us address it in a future Fences update'. To learn more about how you can submit logs for this effort, please click here.

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Reply #3 February 16, 2023 11:47:07 AM
from Stardock ForumsStardock Forums

***Reserved***

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Reply #4 February 21, 2023 8:04:42 PM
from Stardock ForumsStardock Forums

Tried 4.10.02 because of some problems when display turns back on from easy "display off" state. But fences' interface doesn't open at all with this version.

Fences works but no config possible.

Win 11 22H2.

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Reply #5 February 21, 2023 10:07:35 PM
from Stardock ForumsStardock Forums

Quoting mweling,
reply 4

Win 11 22H2.

Hello,
Sorry to hear you are having issues. Please, need full version number please. Include build number. Use Winver.exe

Thanks.
Basj,
Stardock Community Assistant.

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Reply #6 February 22, 2023 1:17:03 AM
from Stardock ForumsStardock Forums

22621.1265

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Reply #7 February 22, 2023 2:26:59 AM
from Stardock ForumsStardock Forums

Quoting mweling,
reply 6

22621.1265

Thanks, does the issue also happen if you only go to sleep mode and resume?

Thank you,

Basj,
Stardock Community Assistant

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Reply #8 February 22, 2023 8:45:17 AM
from Stardock ForumsStardock Forums

Hello,

Sorry to hear you are having trouble.

The Fences UI does take a bit longer to open than we would like (~4 seconds), but will open.  

Quoting mweling,
reply 4

easy "display off" state.

What's confusing me here is 'easy'... Do you mean that you shut it off manually?

In any event, if you reboot, can you get to the Fences UI from a search:

Sean Drohan
Stardock Product Lifecycle Manager

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Reply #9 February 22, 2023 2:26:04 PM
from Stardock ForumsStardock Forums

Sorry, i'll try to explain better (i'm german).

I've got no energy saving (like standy) applied. Just "Display Off after 10min".
My Fences are configured to have space for exact 2 Icons horizontally. With Version 4.0.7.2 when Display goes off (and then comes on again) all Fences are squeezed to 1.9 icons horizontal although they are locked.
So i have to unlock and rearrange.

So i wanted to test the beta to check if this problem is fixed.
The beta installs. My Fences are shown. But i can't enter Fences' menu. When i try to open it nothing happens.

I reinstalled 4.0.7.2 and menu works again.

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Reply #10 February 23, 2023 9:59:02 AM
from Stardock ForumsStardock Forums

Quoting mweling,
reply 4

But fences' interface doesn't open at all with this version.

Fences works but no config possible.

I'm seeing the same issue with Windows 11 Home 22H2 Build 22621.1343. The config loads on Windows 10 Home 22H2 Build 19045.2673 however, albeit a lot slower than expected (~10 seconds).

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Reply #11 February 23, 2023 10:22:04 AM
from Stardock ForumsStardock Forums

Also, I had to roll back to the last stable version of Fences on Windows 11 as apparently it was interfering with port 2402 which my CVS setup was using. When I did a diff on a file, CVS crashed, suggesting it couldn't access this port. After rolling back to Fences 4.7.0.2, all was fine.

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Reply #12 February 23, 2023 10:44:42 AM
from Stardock ForumsStardock Forums

Quoting SteveMagruder,
reply 11

Also, I had to roll back to the last stable version of Fences on Windows 11 as apparently it was interfering with port 2402 which my CVS setup was using.

That is nearly unfathomable that Fences would cause an issue with that.

Sean Drohan
Stardock Product Lifecycle Manager

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Reply #13 February 23, 2023 11:19:30 AM
from Stardock ForumsStardock Forums

Quoting mweling,
reply 9

Sorry, i'll try to explain better (i'm german).

I've got no energy saving (like standy) applied. Just "Display Off after 10min".
My Fences are configured to have space for exact 2 Icons horizontally. With Version 4.0.7.2 when Display goes off (and then comes on again) all Fences are squeezed to 1.9 icons horizontal although they are locked.
So i have to unlock and rearrange.

So i wanted to test the beta to check if this problem is fixed.
The beta installs. My Fences are shown. But i can't enter Fences' menu. When i try to open it nothing happens.

I reinstalled 4.0.7.2 and menu works again.

Quoting SteveMagruder,
reply 10

I'm seeing the same issue with Windows 11 Home 22H2 Build 22621.1343. The config loads on Windows 10 Home 22H2 Build 19045.2673 however, albeit a lot slower than expected (~10 seconds).

Again, the Fences UI takes longer to appear than we would like but this is my test on Windows 11 Preview:

https://cdn.stardock.us/support/uploads/2023-02-23_11-17-37.mp4

Note that 'Fences Settings' appears in Task Manager.  Is it for you?

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Reply #14 February 23, 2023 11:48:57 AM
from Stardock ForumsStardock Forums

Quoting sdRohan,
reply 12

That is nearly unfathomable that Fences would cause an issue with that.

Well, this beta was the only thing I installed since my last successful CVS usage, and after going back to the stable version of Fences, CVS worked again.

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Reply #15 February 23, 2023 11:52:24 AM
from Stardock ForumsStardock Forums

Quoting sdRohan,
reply 13

Again, the Fences UI takes longer to appear than we would like but this is my test on Windows 11 Preview:

https://cdn.stardock.us/support/uploads/2023-02-23_11-17-37.mp4

Note that 'Fences Settings' appears in Task Manager.  Is it for you?

It didn't load at all in Windows 11. It's too late for me to see if "Fences Settings" appears in Task Manager, as I've already rolled back.

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Reply #16 February 23, 2023 12:34:11 PM
from Stardock ForumsStardock Forums

Quoting SteveMagruder,
reply 15

It didn't load at all in Windows 11. It's too late for me to see if "Fences Settings" appears in Task Manager, as I've already rolled back.

So you are unwilling to test that, Steve?

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Reply #17 February 23, 2023 1:20:34 PM
from Stardock ForumsStardock Forums

Quoting sdRohan,
reply 16

So you are unwilling to test that, Steve?

Too behind on my real work today. Perhaps in the morning.

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Reply #18 February 23, 2023 7:15:10 PM
from Stardock ForumsStardock Forums

It isn't visible in Taskmanager for me. That was the first thing i checked.

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Reply #19 February 25, 2023 2:37:03 PM
from Stardock ForumsStardock Forums

Quoting mweling,
reply 18

It isn't visible in Taskmanager for me. That was the first thing i checked.

Then can you see it crashing in Windows Event Viewer? Exmple:

If so, we want to collect the dumps when that happens.  For how to do so, please see:

https://support.stardock.com/space/SHC/1332969475/Manually+Collecting+Fences+Crash+Dumps

Thanks for the feedback and help resolving this for the few that seem to be seeing it?

Scratch that.  

If it is a crash for the UI it would be logged to:

%appdata%\Stardock\Fences\TroubleshootingLog\fences_debug_info.txt
 
Example path:
 
C:\Users\seand\AppData\Roaming\Stardock\Fences\TroubleshootingLog\fences_debug_info.txt

For anyone not seeing the Fences UI pop after a 10-second wait, please zip\ upload to cloud drive service of your choice \ post a shared link to that log here in the following format:

YourUsernameFences_debug_info.zip

for example, mine would be:

sdrohanFences_debug_info.zip

We will look them over.

Sean Drohan
Stardock Product Lifecycle Manager

 

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Reply #20 February 27, 2023 9:46:44 AM
from Stardock ForumsStardock Forums

Finally found some time to look at this again.

1) Checked CVS history on one file and CVS diff on another - worked fine.

2) Re-downloaded the Fences beta to ensure I had the latest one.

3) Installed the Fences beta, restarted, and waited for all my usual apps to completely load.

4) Right-clicked on my desktop, then clicked View/Configure Fences. Waited - no activity.

5) Checked Task Manager - no sign of "Fences Settings"

6) Tried View/Configure Fences again. Waited - no activity.

7) Checked Task Manager - no sign of "Fences Settings"

8) Retried CVS history. Worked.

9) Retried CVS diff. Worked.

Conclusion: The CVS issue I encountered must have been an anomaly. However, configuration on this beta version of Fences doesn't appear and shows no signs of having been loaded.

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Reply #21 February 27, 2023 10:50:15 AM
from Stardock ForumsStardock Forums

Quoting SteveMagruder,
reply 20

Conclusion: The CVS issue I encountered must have been an anomaly. However, configuration on this beta version of Fences doesn't appear and shows no signs of having been loaded.

Expected but good to see confirmation.  Next would be:

Quoting sdRohan,
reply 19

If it is a crash for the UI it would be logged to:

%appdata%\Stardock\Fences\TroubleshootingLog\fences_debug_info.txt
 
Example path:
 
C:\Users\seand\AppData\Roaming\Stardock\Fences\TroubleshootingLog\fences_debug_info.txt
For anyone not seeing the Fences UI pop after a 10-second wait, please zip\ upload to cloud drive service of your choice \ post a shared link to that log here in the following format:

YourUsernameFences_debug_info.zip

for example, mine would be:

sdrohanFences_debug_info.zip

We will look them over.

Sean Drohan
Stardock Product Lifecycle Manager

Sean Drohan
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Reply #22 March 2, 2023 3:30:52 PM
from Stardock ForumsStardock Forums

Here's my debug zip: https://drive.google.com/file/d/1F5F0R5CIaA-rMoZ4Ra0PdpltP-1fxfxN/view?usp=sharing 

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Reply #23 March 3, 2023 3:24:18 PM
from Stardock ForumsStardock Forums

All,

Fences 4.10.06 beta was pushed today. The changelog in this thread has been updated.

Feedback will continue here.

Thank you all for your input thus far.

Sean Drohan
Stardock Product Lifecycle Manager 

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Reply #24 March 3, 2023 3:46:37 PM
from Stardock ForumsStardock Forums

For me, still no activity I can see when Fences 4.10.06 configuration is launched.

I'm on Windows 11 Home 22H2 Build 22621.1344.

Here's my updated debug zip: https://drive.google.com/file/d/1Quj1tIPTzWfqzet3SJz9ppSDCvuSKLun/view?usp=sharing

 

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Reply #25 March 9, 2023 11:13:45 AM
from Stardock ForumsStardock Forums

All,

With the release of Fences 4.10.06 we are closing this beta thread.

As always, thank you for your time and feedback.

Sean Drohan
Stardock Product Lifecycle Manager

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