Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. Need to know more on your system.

  1. You on Windows 8,10 or 11? Also need to know your Windows full version numbers please. Use Winver.exe to get those.
  2. Fences 3 version numbers.
  3. Do you have your Fences lock? If it is lock please unlock it and try again.

Thanks
Basj,
Stardock Community Assistant.

Reply #2 from Stardock Forums Top

I am running Version 3.1.3.3 on Windows 7 Version 6.1 (Build 7601: Service Pack 1). I do not see the Lock Fences selection in the settings.

Fences - Organize your desktop icons today!
Reply #3 from Stardock Forums Top

Please check your msconfig startup tabs, you need to check if Fences are listed twice there. Something like screenshot below.

If it does not listed there or only listed once. Please try, uninstall Fences, reboot (important), reinstall Fences, reboot again. And test it. Report back here.

Thank you,

Basj,
Stardock Community Assistant

Reply #4 from Stardock Forums Top

the screen shot of the fences menu you posted is not the same as my version, that is a newer version, look at the version I specified and tell me where the selection is to unlock the fences.

Reply #5 from Stardock Forums Top

Here a screenshot from my system.

Thank you,

Basj,
Stardock Community Assistant

Reply #6 from Stardock Forums Top

Here with Fences v3.1.3.3

Thank you,

Basj,
Stardock Community Assistant