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Snacko
Snacko
Join Date 12/2003
+3

Dragging Icons over fences pauses cursor at each Fence border.

October 20, 2021 9:50:23 AM from Stardock ForumsStardock Forums

This seems to have started a few weeks ago.  I think Fences was updated also a few weeks ago.

When I am dragging an icon from a fence or File Explorer, my cursor pauses for about 1/8 of a second at each fence border.  And I have many fences.  Sometimes, and I don't know why, it causes a release of the dragging, and the icon ends up somewhere that I did not intend.  I had to search my entire pc last week to find a file it had dropped.

I have run the PURGE and Start10PURGEALL bat files, uninstalled Fences from Steam, and reinstalled.  Nothing fixed it.

Is it possible to install the previous version from Steam?  Just to see if this was caused by the update?

fences
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Snacko
basj
Join Date 03/2001
+1555 sdemployee
Reply #1 October 20, 2021 10:19:57 AM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. Please try to disable icons animation when they move and see if that help.


Basj,
Stardock Community Assistant.

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Snacko
Snacko
Join Date 12/2003
+3
Reply #2 October 20, 2021 11:05:39 AM
from Stardock ForumsStardock Forums

No, that didn't help. 

Can I revert to the previous version to test this?

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Snacko
AzDude
Join Date 11/2002
+553 sdemployee
Reply #3 October 20, 2021 12:24:57 PM
from WinCustomize ForumsWinCustomize Forums

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

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Snacko
AzDude
Join Date 11/2002
+553 sdemployee
Reply #4 October 20, 2021 12:39:58 PM
from WinCustomize ForumsWinCustomize Forums

Hello ,

Would you Please do a Clean Boot: https://forums.stardock.com/486084/fences-support-faq#cleanboot

test and report back here , please .

 


AzDude
Stardock Community Assistant

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Snacko
Snacko
Join Date 12/2003
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Reply #5 October 22, 2021 2:06:30 PM
from Stardock ForumsStardock Forums

Thanks.  Yes, I rebooted and log into my main Admin account.  It has almost nothing installed under it.  I did have Fences running on the desktop, and it worked fine!  No pausing at Fence borders.  So, I logged into my account an stopped Groupy, Powertoys, and DisplayFusion.  But that's didn't help.  I can't think of anything else that might be affecting the desktop.

I did noticed that Groupy was updated to 1.5 a few weeks ago.  And it's been happening about that long..  But you guys make both apps, so they should work together, right?

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Snacko
AzDude
Join Date 11/2002
+553 sdemployee
Reply #6 October 22, 2021 2:16:52 PM
from Stardock ForumsStardock Forums

It should , yes 

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