( Solved ) Issues after upgrading Windows 7 to Windows 10

from Stardock Forums

Just had PC upgraded from Windows 7 to 10. Fences basically works, but is a little funky now....can't get icons to go where they should, it ignores my folders organization, etc.  I tried to download Fences for Windows 10, but it wouldn't accept my product code, wants to charge me another $9.99, etc. Any ideas for getting Fences set up right for Windows 10?

fences
17,451 views 16 replies
Reply #1 from WinCustomize Forums Top

Hello,

Sorry to hear you are having issues.

If you were using Fences 2 you will need to buy the

upgrade to Fences 3 for Windows 10 . and you'll get a new Key.

LINK https://www.stardock.com/products/fences/download

 

 


AzDude
Stardock Community Assistant

Reply #2 from Stardock Forums Top

Our university just updated our computers from Windows 7 to Windows 10. Fences is using 40% of the CPU and is tagged as Very High energy use. My computer is very slow. Is this CPU usage normal for Fences?

Thanks!

 

Fences - Organize your desktop icons today!
Reply #3 from WinCustomize Forums Top

Hello,

Sorry you are having issues and 40% is not normal.

What version of Fences are you running ? for Windows 10 must be Fences 3.

What version of Windows are you running ( FULL Version ) ?

 

AzDude
Stardock Community Assistant

 

Reply #5 from Stardock Forums Top

Hello,

 Windows 10 requires Fences 3 .

Fences 3 is a upgrade from fences 2 .

You will have to buy Fences 3 to get a new key

to allow Fences 3 to work properly .

 


AzDude
Stardock Community Assistant

Reply #6 from Stardock Forums Top

Well, after reading petermuller's issue above, I wonder......I too just upgraded from Windows 7 to 10 (though I'm just a private user), and the system has slowed waaaayyyyy down. Now, granted I have an older CPU, but should I expect a slowdown with Fences going forward? I'd rather not go thru the uninstall process right now, which would be the obvious step, so I guess I'm wondering whether this is a known issue?

Reply #7 from WinCustomize Forums Top

Hello,

Would you Please try this PURGE different than a regular uninstall https://forums.stardock.com/486084/fences-support-faq#reinstalling

Reboot and ReInstall the latest version from your account https://store.stardock.com/myaccount/products/

Reboot and test . this may help your issue.

 

AzDude
Stardock Community Assistant

Reply #8 from Stardock Forums Top

Hi, I started the process but upon reboot, when I went to install my Fences 3, it asks for a product ID, etc. I am doing the trial right now so not sure how to proceed. 

Thanks.

Reply #9 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. When you restart your pc after Fences installed and try to start Fences there should be a popup like below. Did you get that popup? If not, what popup came up. Please post a screenshot of it.

Thank you,

Basj
Stardock Community Assistant.

 

Reply #11 from Stardock Forums Top

If you mean, that the popup you saw, and  you wanted to do the trial, use the "Start 30 day trial" button.

 

Thank You,
Basj
Stardock Community Assistant.

Reply #12 from Stardock Forums Top

As I explained, I already started the free trial......I'm trying to follow AZ's recommendation of the Purge Reboot in order to see if it helps with my slowdown. 

Reply #13 from WinCustomize Forums Top

Quoting docc86, reply 6

, and the system has slowed waaaayyyyy down.
End of docc86's quote

Quantify that please.

Quoting docc86, reply 6

Now, granted I have an older CPU
End of docc86's quote

What is it and how much RAM?

Also, how many icons on the desktop aprox?

Sean Drohan
Stardock Support Manager

Reply #14 from Stardock Forums Top

12G RAM   i3 CPU   540@3.07gh

 

"Slowed wayyyy down" = It takes 20 full seconds to send an email. Opening apps takes  ~10 seconds.

Icons: maybe 60-70 in all? Lots of them are folders or docs. Note: I've had Fences for years and never had a single problem.  

Reply #15 from Stardock Forums Top

Never mind: I just purchased Fences 3 and all's well. It WAS the big issue, apparently......now that it's installed, my computer is back to normal. Just wanted to check in and let y'all know. 

Reply #16 from WinCustomize Forums Top

A timely Christmas present for you....;)