Sometimes recycle bin icon does not update

I use Fences 3.0.9 (the latest version) and two monitors with different resolution.

When I delete some files, the recycle bin does not update icon. It looks like the empty recycle bin.

To update the recycle bin icon, move the recycle bin icon to other monitor.

If I disable fences, the recycle bin icon updates well.

I searched this issue and found a solution related to game mode.

However, I already disabled game mode.

Is there any way to solve this problem?

51,221 views 18 replies
Reply #1 Top

Hello,

I have forwarded your problem to Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

 

Basj

Stardock Community Assistant.

Reply #3 Top

I did purge and reinstall following link.

However, after I shut down my PC and boot, the issue occurs again.

Reply #5 Top

I tried the solution. 

Unfortunately, after rebooting the same issue occurs again

 

Reply #7 Top

I try the clean boot and there is no change.

The recycle bin icon does not update automatically.

If I press F5 to refresh, the icon is updated. However, if I disable fences, the icon is update automatically.

 

Reply #9 Top

Quoting mjpark, reply 7

I try the clean boot and there is no change.

The recycle bin icon does not update automatically.

If I press F5 to refresh, the icon is updated. However, if I disable fences, the icon is update automatically.

 
End of mjpark's quote

Would like to know what Windows version you running on?

Thank you,

 

Basj,

Stardock Community Assistant

 

Reply #10 Top

Windows version is the latest.

Windows 10 1803 (17134.112)

Reply #11 Top

Hello,

I have forwarded your problem to Stardock Support team again, for their assistant. Please keep an eye on this thread for any updates. We appreciate your feedback and patient.

Basj

Stardock Community Assistant.

Reply #12 Top

Just to clarify, you mentioned when you move the recycle bin icon to the other monitor it will update accordingly.

1) What will happened if you leave that icon on the other monitor? will it update automatically? or you will need to move it again to the 1st monitor to make it update again? And If you press F5 and it refresh will it get it update on both monitors?

2) And try to set both monitor to the same resolutions and see if it solve it.

Check that and please report back,

Thank you,

 

Basj,

Stardock Community Assistant

Reply #13 Top

1) The same result is shown. That is, the icon does not update automatically. If I move it to the first monitor, the icon is updated. And pressing F5 shows same result on both monitors.

 

2) The resolutions are 2560x1440 and 1920x1200, respectively. If I change the resolution from 2560x1440 to 1920x1200, there is no change.

 

Thank you for your support.

Reply #14 Top

Okay, Thanks for your input. I have pass along your input to our support team for their review and recommendation. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj

Stardock Community Assistant.

Reply #15 Top

Update :

I changed some configurations and the recycle bin icon is working

 

Previous environment :

two fences with 3 icons (total 6 icons)

enable rollup

recycle bin icon is the outside of fences

Therefore, there are 7 icons in my desktop

 

Changed environment :

two fences with 4 icons (total 8 icons)

disable rollup

recycle bin icon is the inside of fences

As a result, there are 8 icons in my desktop

 

 

In the changed environment, I used my PC during two weeks. The problem does not occur.

If someone has this problem, this might be one solution.

Reply #16 Top

Hello,

Thanks for reporting back. I am sure your information will help someone with same or similar problem.

Thank you,

Basj,

Stardock Community Assistant

Reply #17 Top

I found a workaround to this issue: uncheck "Allow themes to change desktop icons" in the "Desktop Icon Settings" dialog of Windows 10 and everything works again as desired.

+1 Loading…
Reply #18 Top

Quoting matthias19, reply 17

I found a workaround to this issue: uncheck "Allow themes to change desktop icons" in the "Desktop Icon Settings" dialog of Windows 10 and everything works again as desired.
End of matthias19's quote

Thank you for the tip

 

Basj,

Stardock Community Assistant