Got this again after they said issue was fixed about my subscription.

Credit Card charged Stardock Shop shows subscription plus I bought Windowblinds recently now this message.

from WinCustomize Forums
  • WinCustomize User Level increases to User Level 5 (Subscriber). Once you purchase a WinCustomize Subscription, you will be automatically promoted to User Level 5. This will entitle you to many exclusive features, such as unlimited file downloading on WinCustomize, access to skin ratings, your very own WinCustomize personal website, and much more.
  • WinCustomize User level increases to User Level 4 (Current Customer). Once you purchase any WinCustomize/Stardock product, you will be automatically promoted to User Level 4. This will entitle you to unlimited file downloading on WinCustomize as long as you remain a current customer.

Download Limit for today (couple of windowblinds skins and couple of Sidebar Gadgets

Praised them in recent forum post about fixing problem after Email said it was fixed.

I spoke too soon 

4,765 views 3 replies
Reply #2 from WinCustomize Forums Top

I'm sure support will clear it up as soon as they can. Just coming back from the holidays so there may be many more requests from support. Hang in there buddy.

Fences - Organize your desktop icons today!
Reply #3 from Stardock Forums Top

I do not see a WC subscription in your account under this username. Did you purchase using another?