Cross site forgery

from GalCiv3 Forums

Submitting a ticket used to work a few months ago but now no. I have tried Cyberfox, Waterfox and IE.

8,078 views 7 replies
Reply #1 from GalCiv3 Forums Top

One reason could be that you are trying to upload a big file (dmp).    Why the message is what it is I don't know, but it happened to me and that seemed to be the issue.

But you can either email the dmp file or you can put it in a host service like dropbox and send a link with the ticket.

Reply #2 from GalCiv3 Forums Top

I am trying to upload the 13 meg zip file created by the support tool.  Is that too big?

 

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Reply #3 from GalCiv3 Forums Top

It may be....I just found out myself that I had to link my save file because it was about 20 meg.    But the link idea worked.

 

Reply #4 from GalCiv3 Forums Top

Quoting Bamdorf, reply 3

It may be....I just found out myself that I had to link my save file because it was about 22 meg.    But the link idea worked.

 
End of Bamdorf's quote

Edit:  I should add that I haven't had any problem with sav files before, but perhaps their server is getting a bit busy since b5 launch.   Dunno.

 

Reply #5 from Stardock Forums Top

We are looking into it.  Thanks for the heads up and sorry for the trouble...

Edit:  This has been fixed.  Max file size is now 96m.

Reply #6 from GalCiv3 Forums Top

Quoting sdRohan, reply 5

We are looking into it.  Thanks for the heads up and sorry for the trouble...

Edit:  This has been fixed.  Max file size is now 96m.
End of sdRohan's quote

Thanks! That helps a lot!

 

Reply #7 from GalCiv3 Forums Top

Yeah, thanks!  I had a crash report I was trying to get through and it worked.  I'm back to feeling like I am contributing to the bug hunt!