Normal icons on my desktop get displaced when a new one is added

from Stardock Forums

The behaviour I am used to seeing when new icons are added is that they go where the foobar copy icon is:

(This is a screenshot of the top left of my desktop)

If I had more new icons added (from downloads mainly since I told my browser to save to desktop), they would keep stacking vertically downwards (so the next one would go under the foobar copy).

Unfortunately, Fences changes this behaviour. Watch what happens when I copy and paste an icon (using shortcuts, because right clicking to paste would paste to the specific location of my mouse cursor):

Click here for the animated gif.

The icon tries to go to the top left, but for some reason, skips the recycle bin, moves over to the left, and pushes the "Folders" folder aside.

I've looked through the settings that Fences offers, but I can not find a setting for this problem. What can I do to revert to the default Windows behvaviour of placing new icons on the desktop?

 

 

fences
10,771 views 12 replies
Reply #1 from Stardock Forums Top

Have you tried right clicking your desktop, selecting View, then selecting Auto-Arrange or Align to Grid?

Reply #2 from Stardock Forums Top

Auto arrange is off and align to grid is on, the way it always was.

 

By the way, this issue has been happening since Fences was installed; it isn't something that started occurring sometime well into my usage.

Offworld Trading Company
Reply #3 from Stardock Forums Top

Hey MarkKoz, I've created a ticket for you in our help system: VHW-916-83908 - Please check your email for it.

Reply #4 from Stardock Forums Top

We've responded to your ticket and hope it has been resolved.

Reply #5 from Stardock Forums Top

I am having this same problem. Why have a forum if you are going to respond privately with the solutions.

 

How do I get my icons saved to my desktop to act normally and not stack horizontally across the top row?

Reply #6 from WinCustomize Forums Top

Quoting Prismatic23, reply 5

Why have a forum if you are going to respond privately with the solutions.

End of Prismatic23's quote

Because the correct avenue for assistance is creating a Support ticket with support@stardock.com .  These forums are intended for general interaction not one-on-one assistance with specifics which do not always have relevance with the Original Post [OP].

Re icons not 'stacking' horizontally...they layout to 'fill' the fence.  If you wish them to layout vertically you need to drag the fence borders to a shape that suits....;) [under-square in engine cylinder terms]...;)

Reply #7 from Stardock Forums Top

My problem has nothing to do with a Fence. I am talking about my desktop generally just like the original poster on this thread.

If I have Fences installed on my computer new icons saved to my desktop are added to the top row and continue horizontally - the opposite of what Windows does without Fences being installed. 

I have one literal Fence on my second monitor that has no interaction with my primary desktop monitor. 

I uninstalled Fences and the problem goes away. I reinstall and it comes back.

And @Jafo - you are wrong about this thead and about the original poster's problem. The original poster shares the same problem I do. There is no Fence involved with the specific problem we both are having other than having Fences installed on our computer generally. 

 

 

Reply #8 from WinCustomize Forums Top

Quoting Prismatic23, reply 7

And @Jafo - you are wrong about this thead and about the original poster's problem. The original poster shares the same problem I do. There is no Fence involved with the specific problem we both are having other than having Fences installed on our computer generally.
End of Prismatic23's quote

Quoting Jafo, reply 6

These forums are intended for general interaction not one-on-one assistance with specifics which do not always have relevance with the Original Post [OP].
End of Jafo's quote

The explanation is generally why 'Support' needs to be handled as stated....;)

Reply #9 from Stardock Forums Top

Okay. Worthless to have forums if common problems can't be solved but you guys run your own show so it is what it is. 


And in contrast to your prior quote of yourself where you emphasized in bold and underline that you wrote the forums aren't intended for specific assistance because they (and here was your added emphasis) do not always have relevance to the OP - I beg to differ. The OP is precisely the exact problem I am having...it is therefore 100% relevant for that reason.


Thank you for your attempt to assist me in solving a problem with your software. I can't become a paying customer because I will not use a program that changes the behavior of my OS outside the perimeter of your Fences.

Reply #10 from Stardock Forums Top

Quoting Prismatic23, reply 5

I am having this same problem. Why have a forum if you are going to respond privately with the solutions.

 

How do I get my icons saved to my desktop to act normally and not stack horizontally across the top row?
End of Prismatic23's quote

1 on 1's are easier to diagnose than trying to do it through the forums. We also can get log files from a users's PC without them being public. We had not come to a conclusion for the ticket I created for the OP. They haven't responded to my latest reply, so that's why I replied with what I did. This isn't a common problem when 2 people are reporting it, you and MarkKoz are the only ones posting here about it. That said, we do want to find the cause, but from the logs from OP's PC, I couldn't determine the issue or cause for it to happen. With just the 1 case, it's difficult to determine a pattern or pin point the root cause. If you feel able to run the support tool with Fences 2.13 installed and create a ticket for this issue, please do so.

Reply #11 from Stardock Forums Top

Uhm... the fact that two people actually came here and posted about it means it's probably a reasonably common problem.

Hey I have the problem too.

And guess what, as said by the guy in this thread, it is ASININE that you don't post the solution here.

You guys really are very unprofessional, extremely irrational, illogical, and unintelligent.

 

I pirated the version I have and I will now pirate a later version :)

Reply #12 from WinCustomize Forums Top

Fences is used by millions of people quite happily without issue.

2 or 3 posting here is not even 'reasonably' anything, let alone 'common'.

It IS professional practise to deal with users' issues one-on-one as each and every seemingly similar problem is not actually always the same cause.

Public communication without the facts pre-determined AND resolved is what is known as 'unprofessional'

 

Now, go away.