Object Desktop Infinite renewal but syas inactive and to renew?

The SD staff are on holiday, as luck would have it.  I would go ahead and send an email to sales@stardock.com including your registration info & a description of the problem - may not receive a reply until after January 1, though.  They'll make it right as soon as they can.

I'll try to help...and get this post moved to a Support Forum, where the proper folks can help you, Malinois165.

Thanks! I did open a ticket. Appreciate the help!

I have the same problem. I opened a ticket on 12/19 and no response as of yet.

If you click on the message at the top of the screen you will notice that Stardock is closed for the Holiday Season.

There will be delays in responding to tickets.

I see that on the forums here, but thought that applied to the forums. Can't run a store with no one to make sure customers are paying for and getting their merchandise, just my thoughts. I would expect delayed responses or none during the holidays for forums. I would not expect the same for support for non-fulfilled orders, store problems.

Oh well, I guess not everyone only gets a day off for Christmas, I will just envy them

I was charged on 12-18 it now 12-24, just saying....

Thanks! It's all been resolved.

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I see that on the forums here, but thought that applied to the forums. Can't run a store with no one to make sure customers are paying for and getting their merchandise, just my thoughts. I would expect delayed responses or none during the holidays for forums. I would not expect the same for support for non-fulfilled orders, store problems.

Oh well, I guess not everyone only gets a day off for Christmas, I will just envy them

..............

Forums and tickets had delayed responses because we were off for most of the holiday break. We did work a few days though.