moving icons

updates

From several posts I can see that several people have had difficulty moving icons in fences in Windows 8 or  8.1  I recently got a new laptop with Windows 8.1 and sure enough, my fences 2.00.1 does not allow me to move icons.  Do I need to upgrade and if so, how do I do that?  Or will fences automatically update itself in a week or so?  Thanks in advance. Alan

5,239 views 7 replies
Reply #1 Top

You need the most current version of Fences to fix this. You can find it when you sign in with your account here: https://store.stardock.com/myaccount/products

 

Reply #3 Top

I'm having the same issue, but I'm running version 2.13.  According to the page you linked, Gargabee, that is the latest version.

 

Any other suggestions?  I'm also running Windows 8.1.

Reply #4 Top

Quoting darniil, reply 3

I'm having the same issue, but I'm running version 2.13.  According to the page you linked, Gargabee, that is the latest version.

 

Any other suggestions?  I'm also running Windows 8.1.
End of darniil's quote

What happens when you attempt to move an icon? Do you see the no symbol (circle with line through it)?

Reply #5 Top

Quoting Gargabee, reply 4

What happens when you attempt to move an icon? Do you see the no symbol (circle with line through it)?
End of Gargabee's quote

That's correct.  When I try to move an icon, I see the "no" symbol (circle with a line through it).

Reply #6 Top

You should not be seeing that with the 2.13 build. It is probably best to open a support ticket with us if you have not already. 

Please download and run the following utility:

http://sd.stardock.com/SDSupportTool.exe

This is a tool that we use to gather relevant log files and basic information about your computer. Once the utility finishes running, please attach the .zip file it creates on the desktop when you create a ticket here.

Thanks