This is getting ridiculous

from GalCiv2 Forums

On August 11th of 2008 I ordered GCII and both expansions (digital download + cd).

I still have NOT received any package from you guys! It's been 4 months, hurry up already!

6,525 views 6 replies
Reply #1 from GalCiv2 Forums Top

Have you emailed sales@stardock.com about this? The team there are normaly very quick at responding to situations and should have you sorted in no time.

 

Best of luck :)

Reply #2 from GalCiv2 Forums Top

Ah, thank you, will email them.

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Reply #3 from Stardock Forums Top

Just to follow up have you had any troubles with downloading or installing? You are able to play the game at this time but you don't have the purchased titles, is that correct?

Reply #4 from Stardock Forums Top

If you have not already, please drop us an email at sales@stardock.com so a ticket is created for you.  We'll get it sorted out.

Reply #5 from GalCiv2 Forums Top

Quoting Seabass, reply 3
Just to follow up have you had any troubles with downloading or installing? You are able to play the game at this time but you don't have the purchased titles, is that correct?
End of Seabass's quote


I haven't downloaded the game in a while. It worked fine back then. I assume with 'purchased titles' you mean physical media? I have not received that yet.

And I've already emailed and got a ticket.

Reply #6 from Stardock Forums Top

Well you can download all of your purchased games through Impulse with or with out the product being phyically delivered to you.


You can get Impulse from here: http://impulsedriven.com

Impulse is the replacement for our current downloading software Stardock Central. While Stardock Central isn't discontinued this is the new and effective way to get your download and account information.