User Level - customer level
how does this work ?
Stardock will be closed for the week starting on Monday, June 29th and we will be returning on Monday, July 6th. We will be monitoring support tickets and forums during this time but expect delays in responses during this time.
how does this work ?
Moderators and site admins keep an eye on the community and we try to find those who have been an overall positive influence on the community and who have contributed to it through, skins, site participation, helping users etc.
The main thing is to just put in time. Getting promoted doesn't happen overnight. Patience and time 
I purchased deskscapes but it lists me as a previous customer? Is there a time limit? =/
If you mean you've just purchased Deskscapes, try logging out of WinCustomize, then delete your browser cookies, then log back into WinCustomize. Otherwise I believe the time limit is a year from last purchased product.
Also. create a new post for issues.
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