Hello Sean, thanks for your advice. Now it worked - disabled in Start Menu, purged the old installation and reinstalled a former version (9.5.) After this the update to 3.13 worked fine. So the problem is solved. Best regards, Arnd
fence4art2020
Yes, I operated the purge.bat.
Hello Basj, sorry, there was no change with reinstall and install & update to 3.13. Here is the content of troubleshooting.log from today: --------------------------------------------------------- ----------Stardock Fences Debug Information Log---------- --------------------------------------------------------- Please submit this file to support@stardock.com, along with a description of the problem you experienced. Please put 'Fences
Hello, I downloaded directly from store.stardock.com. Best regards, Arnd
Hello, when updating fences 3 to 3.13 I always get the error message: There is no second installation or de-installation running, so I need help to fix this problem. Im am using Win11pro, 22000.282. Thanks for any hinks, Arnd